Product Manager, Block
Banking Platform
$153-270k
Salary dependent on location. + Employee Stock Purchase Program
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
$153-270k
Salary dependent on location. + Employee Stock Purchase Program
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- 5+ years of experience in platform product management
- Analytical skills: You have a data-driven learning style and use quantitative information to make product decisions
- Technical mindset: You understand modern technologies and architectural patterns and how they can drive platform performance
- Results: Proven track record delivering platform products with demonstrable contribution to business outcomes
- Collaborative approach: You deliver results with cross-functional teams, and partner with and empower team members appropriately
- Customer-centric: Experience shaping platform direction and execution based on developer and customer needs
- Strategic: Experience developing and driving key strategies that shaped an organization
- Efficiency: Excellent organization and prioritization skills
- Entrepreneurial spirit: You're a self-starter with flexible skills and deep curiosity
- Excitement: You’re passionate about Square’s mission and new technology
What the job involves
- The Square Banking team creates remarkable financial products tailor-made for the self-made, by deeply understanding the challenges of running and growing a small business
- We’re creating value and stickiness in the Square ecosystem by helping our sellers get quick access to their funds, save for the future, manage their expenses, and get access to fair, timely capital as their first choice lender
- Within the Banking Platform team, the Banking Services teams ensure Square sellers get paid reliably, flexibly, and transparently for the payments Square accepted on their behalf: the right amount in the right place at the right time
- As a Product Manager for Square’s Banking Platform, you report to the Banking Platform Lead PM and will be responsible for developing the core capabilities that help Banking teams ship remarkable payout, ledger and settlement products
- Your platform is a key enabler of international scale, speed to market and flexibility; and is the connective tissue between our various financial products, allowing us to ship joined up onboarding experiences, holistic cash flow visualization and insights, and improved credit underwriting
- Your customers are teams building financial products within Square Banking and Block broadly; critical peers like our bank partners, and capital markets teams; and each Square Seller who entrusts their hard-earned revenue to us
- You will be responsible for driving platform initiatives from inception through execution
- You’ll identify opportunities to consolidate and improve capabilities and drive adoption to help all our teams go faster
- You’ll look ahead of our current state to anticipate the future needs of the Banking business and build to meet us there
- In this role you will collaborate closely with peer product managers building financial products, engineers, data scientists, operations, designers, capital markets, treasury, accounting, counsel and other cross-functional team members
- Drive adoption and usage of Square’s Banking Platform
- Work with product teams, accounting, risk and other teams to understand the needs of teams managing financial products
- Partner closely with engineering teams to define a vision for core platform capabilities, to inform the vision with industry and technology trends
- Own OKRs and build a roadmap for your platform capabilities based on the needs of future financial product launches, and our ambitions for scale and speed to market
- Own key measurements (KPIs) of the platform’s adoption and performance and work to develop a measurement feedback loop into the roadmap to continuously improve
- Evaluate external vendors for key capabilities and articulate a platform build/buy strategy
- Influence key stakeholders throughout Block in order to align intent, resources, and prioritization
- Operate cross-functionally and build strong partnerships both within Block and with external vendors to deliver excellent products and services
- Foster an environment that enables the team to execute quickly while maintaining a high standard for quality
- Manage the entire platform product life cycle from ideation, to planning, execution and launch
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
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