Sales Development Strategy & Operations Senior Analyst, ServiceTitan
$103.4-138.4k
+ Annual bonus + Equity
Office located in Glendale, CA
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$103.4-138.4k
+ Annual bonus + Equity
Office located in Glendale, CA
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- The individual has a well-rounded background - including analytical rigor, project management, and a mix of strategic and operational work
- 3-5 years of experience in Sales/Sales Development Operations, Analytics and/or management consulting
- Los Angeles candidates preferred: 1 day in office is required
- Functional experience in operations/business operations, strategy and/or growth within the SaaS space is preferred
- Knowledge of sales productivity KPIs, sales funnel analysis, headcount management, planning and forecasting
- Proficiency in advanced excel
- Experience using SQL/Data querying (Snowflake preferred) and Tableau or other data visualization tools to analyze data and communicate findings
- Knows how to balance getting the details right while still moving fast
- Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels
What the job involves
- The Senior Analyst, Sales Development Strategy & Operations is an integral role on the Revenue Strategy & Operations team and a strategic business partner to our Sales & Marketing organizations
- Your key stakeholders will include our Senior Managers/Directors across the Sales and Sales Development Organizations
- S/he will be able to quickly jump in and take day-to-day ownership of specific Sales Development segments and drive key strategic initiatives/their outcomes
- Own day-to-day business operations of the Pro Sales Development team, including tracking KPIs, managing headcount and quota capacity, lead allocation and other key processes
- Spearhead strategic initiatives that will improve future growth for this segment: redesign processes and technology to enhance pipeline evaluation, increase rep productivity, and optimize the sales motion
- Conduct full lifecycle of analytics projects, including pulling, manipulating, analyzing and reporting findings and key performance indicators, provide ongoing reports, and recommend business plan updates
- Partner cross-functionally with different teams as a steward of the programs you support and their full-lifecycle outcomes
- Present to cross-functional stakeholders and effectively communicate findings, insights, status updates, and recommendations to bring data to action
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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