Senior Backend Engineer, Appcues
$133-165k
Plus equity
Platform for measuring product adoption
Job no longer available
Platform for measuring product adoption
21-100 employees
Job no longer available
$133-165k
Plus equity
21-100 employees
Company mission
To make product adoption management and improvement easier, without needing to rely on a developer.
Role
Who you are
- You are energized by working in a highly collaborative environment at a customer-driven startup. You see software engineering as a team sport and like collaborating with fellow engineers, product managers, and others to deliver customer value
- You have experience in a similar SaaS company, preferably taking ownership over the build/deploy/infrastructure
- You have contributed to the delivery of large backend projects. For example, systems that ingest and process data at a significant scale, manage elastic workloads using queue/worker/streaming architectures, or migrate to more current technologies while maintaining high availability
- You have experience with functional programming or a desire to learn. We can teach you Elixir, which is the foundation of most of our Platform services
- You have sound judgment across back-end frameworks and are familiar with various databases and data processing technologies. You are pragmatic, not dogmatic, and are aware of the strengths & weaknesses of your tools
- You enjoy breaking down complex problems into small tasks and PRs to deliver value safely and incrementally
- You consider testing, monitoring, and observability first-order priorities. You believe your work isn't complete until your code runs in production and returns the results and metrics you expect
- You can comfortably work 9-5 Eastern Time. While we are a 100% remote-1st company and you can connect from anywhere, we require 8 hours overlap to collaborate effectively with the rest of our team members who work these hours
What the job involves
- Your work as a Sr. Backend Engineer will empower thousands of Appcues customers to improve their SaaS products with unique in-app experiences such as onboarding guides, checklists, and surveys, without writing any code
- This role is a unique opportunity to join a small, senior team designing, building, and operating modern services at scale
- On a typical day, you may build a feature, tune a data pipeline, plan a technology migration, add a 3rd party integration, help diagnose a customer issue, drive consensus on a new practice, or collaborate with another engineer
- Our engineers are involved in all development stages, including conception, design, and user-testing, with an eye toward rapid, agile iteration. You’ll collaborate with engineers across teams to develop new capabilities in our platform
- You’ll collaborate across the organization with design, customer success, technical support, and sales to translate customer needs into high-quality code
Our take
Every digital business deals with change, and much of this change comes with adopting new products relative to improving processes. Evaluating the effectiveness of respective products requires its own methodology and investment in time, energy and expense. The digital experience platform is a growing but lucrative market that reached a valuation exceeding $20 billion in 2025.
Appcues has created a no-code platform that allows businesses to analyze product usage as well as communicate their reactions. Appcues is easy to integrate into pre-existing platforms as it functions as a Google Chrome extension. Once you establish an account, you can log into Appcues Studio and manage flows and events, target experience, and app feedback.
Appcues provides consumers with a smoother on-boarding experience by offering product tours and welcome messages. This simple-to-use system has already been welcomed by a variety of large vendors including Lyft, Clearbit and AdRoll.
Freddie
Company Specialist at Welcome to the Jungle
Insights
71% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2022
$32.1m
SERIES B
Aug 2018
$10m
SERIES A
Total funding: $45.8m
Company benefits
- You'll have a solid health, dental, and vision plan; access to 401k, and a generous family leave policy
- We offer a $1,000 home office stipend, and an additional $500 annual budget for extra work-related technology
- Home office not cutting it? We'll reimburse your monthly coworking fees
- Equity offerings
- We foster team alignment with meetings of all shapes and sizes—a monthly all-hands meeting called FirstThurs, ad hoc Lunch & Learns at team lunches, and more!
- We believe time away to reflect and explore makes us all more productive, so we expect each employee to take a minimum of ten days of vacation per year
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Jackson Noel
(Co-Founder & CEO)Having worked for GE Capital for 3 years, Jackson took an MIT MBA before working for a year in Growth for Testive. They left this in 2014 having co-founded Appcues in 2013.
Jonathan Kim
(Co-Founder & Board Member)Jonathan started their career as a Fenway News Online Editor for 3 years, before working at Performable and serving as a Subspot Software Engineer in 2013. Having founded it in 2013, they have been a Board Member at Appcues since June 2020.
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