Bilingual Customer Support Manager, instagrid

West Coast US

$55-70k

Salesforce
Zendesk
Mid level
New York

Office located in Albany, NY

instagrid

Portable renewable power solutions

Open for applications

instagrid

Portable renewable power solutions

101-200 employees

B2BEnergySustainabilityConstructionEnvironmental

Open for applications

$55-70k

Salesforce
Zendesk
Mid level
New York

Office located in Albany, NY

101-200 employees

B2BEnergySustainabilityConstructionEnvironmental

Company mission

Instagrid's mission is to provide clean mobile power for the off-grid economy to power their work in a sustainable way.

Company mission

Instagrid's mission is to provide clean mobile power for the off-grid economy to power their work in a sustainable way.

Our take

Combustion engines and generators are still the most common way of sourcing off-grid electricity, for example on construction sites or at events. They are, however, highly polluting - and logistically difficult to manage. instragrid are hoping to change that, with their award-winning portable 230V batteries.

The idea is to provide an energy supply that is more portable than generators for the purposes of independent and mobile users, but also one that is free of noise and direct emissions. It’s not a new idea, though. Big-name electrical manufacturers like Bosch and Hyundai have had similar products on the market for a long time - and instragrid does not, currently, seem able to compete on cost.

The key differentiation is that instragrid offer the option of charging your battery with renewable power. This may prove the crucial edge in the competition. Certainly it will have helped instragrid secure the substantial funding they’ve won over recent years, thanks to the booming interest in sustainable tech. Most crucially for instragrid, there’s increasing pressure to switch to renewables across all industries, especially in Europe and the US - and these markets are where instragrid is planning to take its next steps.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Flexible work schedules
  • Remote work options
  • Healthy snacks
  • Commuting subsidies
  • Social gatherings
  • Skill development
  • State of the art IT-equipment
  • Parental leave
  • Health insurance
  • Ergonomic workplace
  • Free beverages
  • Future Bens membership
  • Urban Sports Club membership

Company values

  • We’re here to challenge the status quo and make a positive impact in the world – from cutting down local air pollution and fighting climate change to helping create a better and safer working environment for people.
  • We’re mission-driven, passionate and deeply believe in what we do.

Funding (last 2 of 4 rounds)

Jan 2024

$95m

SERIES C

Feb 2022

$30.6m

SERIES B

Total funding: $135.6m

Leadership

Previously a Senior Manager at Bosch with a PhD in Material Sciences from the Karlsruhe Institute of Technology.

Received a Diploma in Physics from the Darmstadt University of Technology, before moving on to work as the Engineering Manager for Energy Storage Solutions, and then the Senior Manager for Power Tools, at Bosch.

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Operations & Strategy