Payments Escalation Specialist, Tiney

Salary not provided
Junior and Mid level
London

1-2 days a week in office

Tiney

Digital marketplace for childcare

Posted today

Tiney

Digital marketplace for childcare

21-100 employees

B2CMarketplaceEducationTrainingLearningToysChildcareKids

Posted today

Salary not provided
Junior and Mid level
London

1-2 days a week in office

21-100 employees

B2CMarketplaceEducationTrainingLearningToysChildcareKids

Company mission

Tiney's mission is to enable affordable childcare for parents, high-quality early education for children and amazing careers for childminders.

Company mission

Tiney's mission is to enable affordable childcare for parents, high-quality early education for children and amazing careers for childminders.

Rocket List 2021
Top investors

50% female employees

9% employee growth in 12 months

Our take

Finding childcare is often a difficult and costly process and there is a declining number of childminders across the UK, with limited talent development and lack of a clear path in this area. Tiney's platform provides training, onboarding, development, and ongoing support for childminders.

For those seeking childcare the company helps to tackle three key issues of discovery, trust and affordability. Tiney is transforming the perception of early-years care to be thought of as early-years education and the training they provide reflects this change.

The company is not only enhancing access to great childcare but is also improving early years education and providing educators a pathway to build their careers in childcare. As well as this, Tiney is growing rapidly; after expanding to Manchester and Yorkshire in 2022, it has now grown to operate across the whole of England.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • 28 days annual leave, with an additional 'First Month Reflection Day' which aims to give you an additional day off to rest and reflect on your first month at Tiney
  • Regular team events and socials (remote/in-person)
  • Access to private therapy through the Self Space, training for mental health first aiders, and access to counseling
  • Stock Options & quarterly feedback conversations
  • We'll kit your home office out with equipment up to the value of £2,000
  • Remote First
  • £5,000 of childcare through a Tiney childminder for parents returning to work (approx. 4 months of free full-time childcare)
  • Life insurance, sickness cover, and 3% pension contribution

Company values

  • Every day we can earn trust - We believe it's important to build trust within our team and with our wonderful community.
  • Rest is rocket fuel - We offer 28 days annual leave, with an additional 'First Month Reflection Day' because starting a new role is a big life change and you don't tend to want to request holiday early on. At tiney, we encourage 'defaulting to transparency' in everything we do and so this really helps people switch off and refuel.
  • Play is a super power - We all get together in person every quarter to relax, socialise and reset.
  • Curious minds see more - We encourage everyone to ask questions and challenge our current processes. We also have a learning and development budget that everyone has access to.
  • Asking for help shows wisdom, not weakness - Mental health is the same as physical illness. We want to create an environment where people feel empowered to talk about it. We offer everyone access to therapy, training for mental health first aiders and access to counselling.
  • You grow stronger after a fall - We believe in the importance of making mistakes and think that these should be viewed as learning opportunities.

Funding (last 2 of 4 rounds)

Sep 2025

$3.5m

EARLY VC

May 2024

$9.7m

SERIES A

Total funding: $21.5m

This company has top investors

Leadership

Founded Teach First in 2002 and was CEO for 15 years before founding Tiney.

Previously CTO and co-founder of graze.com where he worked for 9 years.

Founded 383, one of the UK's top Digital Product Studios and also works as a UK Angel Investor.