Revenue Operations Analytics Manager, Steno
$85-130k
+ Equity
Court reporting services
Open for applications
Court reporting services
201-500 employees
Open for applications
$85-130k
+ Equity
201-500 employees
Company mission
To optimize the litigation experience with a revolutionary approach to deposition services created by attorneys, for attorneys.
Role
Who you are
- We're seeking a storyteller with a strong background in statistics and critical thinking, who excels at translating data-driven insights into compelling narratives for Go-To-Market teams
- You have 3+ years as a data analyst supporting marketing and sales organizations
- Strong knowledge of databases and experience in querying, blending, and otherwise working with large datasets
- You understand common sales models like rep productivity, rep capacity, campaign influence, and quota modeling, and when to use them
- You have deployed marketing automation platform reports and Hubspot reports and dashboards
- You have experience using business intelligence tools like Looker
- You know the rhythm of the business reporting and development of KPIs and OKRs, and can develop proactive analysis. The “End of quarter” reporting rush should be familiar to you, and you should be able to show how you’ve solved that before
- You have strong communication skills and know how to present complex findings to non-technical stakeholders
- You are very experienced at gathering requirements and socializing reporting methodologies across functional teams
What the job involves
- We’re looking for a Revenue Operations Analytics to join our winning team, which is revolutionizing the court reporting industry every single day
- In this role, you will spearhead initiatives to optimize our sales processes and streamline workflows for our Account Executives
- You will also collaborate closely with the Marketing team, offering data-driven insights to enhance outreach performance. You’ll be expected to explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis
- Design, implement, and maintain data models, dashboards, and reports to track and monitor key marketing and sales metrics
- Identify and analyze data quality issues, and implement solutions to ensure accurate and reliable data
- Partner cross-functionally to identify ongoing growth opportunities and areas for improvement, down to the individual sales rep level
- Lead projects to continuously improve our data and reporting capabilities (e.g., proactively suggesting and building new reporting, fine-tuning and automating existing reporting, etc.)
Our take
Steno is a court reporting agency that offers services to legal professionals, government agencies, and businesses. As a trusted partner, Steno allows law practices to streamline their operations and work more efficiently, all while maintaining the highest standards of accuracy and reliability in its reporting services.
Steno's services are tailored to cases that can take over a year to settle. One of the company's standout offerings is the 'DelayPay' product, which enables lawyers to defer payments for critical services such as court reporting, arbitration, videography, and interpreting until their cases are concluded.
Steno has experienced substantial progress over the past few years, with a growth rate that more than tripled in 2021 alone. Steno received $15 million in a 2024 Series B round as it begins to roll out its gen-AI-powered Transcript Genius, a tool for transcript analysis, indicating a culture of continued innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2024
$46m
LATE VC
May 2023
$15m
SERIES B
Total funding: $67.5m
Company benefits
- Health, Vision, & Dental Benefits for employees and dependents
- Wellness/Mental Health benefits for employees and families
- Flexible Paid Time Off
- Options of Equity
- Home office setup, and a monthly stipend to cover internet/phone
Company values
- Be Highly Reliable: You need simple scheduling, consistent reporting, and customer support anytime you need it, without fail. So that’s exactly what we deliver.
- Constantly Innovate: Whether we’re building a remote videoconferencing platform from scratch or developing a firm dashboard where you can find all your deposition transcripts in one place, we’re relentlessly pushing to develop the technical tools legal firms need to
- Operate with a Hospitality Mindset: Your time is valuable—so we do everything we can to give you more of it. Every Steno client gets exceptional customer service with around-the-clock support. We’ll handle the details, so you can focus on winning your case.
Company HQ
South Park, Los Angeles, CA
Articles
Leadership
Greg Hong
(CEO & Co-Founder)Previously co-founded the restaurant reservation management system, Reserve (acquired by Resy/American Express) where they served as the CEO for 5 years.
Dylan Ruga
(Co-Founder)Currently a Trial Attorney at Stalwart Law Group, which they founded. Previously a Partner at Steptoe & Johnson and a External/Law Clerk at US Courts.
Dan Anderson
(CTO & Co-Founder)Previously co-founded the payment checkout process, Hail (acquired by Reserve) where they served as CEO. Also worked for the Zurich Insurance Company as Risk Consultant, Head of Application Security, and Director.
Share this job
View 9 more jobs at Steno