Ecosystem Sales Account Executive, Kontakt.io

From hospitals to smart offices, Kontakt.io is a tech and digital software company that builds IoT (internet of things) products such as nano tags and smart badges. As a burgeoning and increasingly used industry, Kontakt.io has seen a growing range of products released in the 2020s including the Portal Beam, a cloud-enabled sensor that delivers building insights to its users.

• Customer leadership is the key. If a customer has a problem, Kontakt won't wait. It understands what customer needs, and it tailors its services and products around the customer. It doesn’t mean that Kontakt lets the customer lead it. It means that it thinks about the customer first
• Growth mindset - Kontakt commits to results and growth. It is responsible for results, not for the activity or time spent. If it believes it can’t achieve a result or a job, it’s Kontakt's duty to raise the voice, push back, and explain what it suggests instead. It doesn’t see results as something static - ever. This means that Kontakt's results and expectations are becoming more ambitious, quarter over quarter. Kontakt constantly evolves.
• Challenge, inspire, respect - Kontakt is the challenger in the marketplace. When working with each other - or with customers - it enjoys and desires to challenge each other. Kontakt listens, reflects, and responds. It aims to understand the point of view of the other party and if there is customer merit in the argument. When it challenges, it articulates its hypothesis clearly and provides data and evidence in its argumentation. Kontakt respects the time of its colleagues. Kontakt has a zero-tolerance toward discrimination of any kind. It respects the environment.
• Systematic execution - Kontakt recognizes that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learning.
• Act with urgency - Kontact has a sense of urgency in everything it does - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, it needs to drive value for its customers faster and better than anybody else in the marketplace. it does things outside of the personal comfort zone.