Technical Business Analyst, ZigZag Global
9 Month Fixed Term Contract, Maternity Cover
More information about location
Product returns management portal
Job no longer available
Product returns management portal
101-200 employees
Job no longer available
More information about location
101-200 employees
Company mission
ZigZag’s mission is to reduce the cost, waste and friction associated with returns, boost customer loyalty and make retailers more profitable and sustainable.
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Company mission
ZigZag’s mission is to reduce the cost, waste and friction associated with returns, boost customer loyalty and make retailers more profitable and sustainable.
Our take
ZigZag Global provides retailers with a branded returns management portal, allowing them to quickly build customer friendly returns solutions without having to invest heavily in in-house engineering.
Today, around 15% of items are returned by customers across physical retail and e-commerce. Indeed, around 40% of all e-commerce-purchased products are sent back. This creates pressure for retailers to manage the reverse logistics efficiently to maintain customer loyalty, as well as to maximise the value of their goods through restocking.
ZigZag Global has built out an impressive customer list since its 2015 foundation, serving the likes of Dorothy Perkins, Oakley, and Selfridges & Co. However, after being acquired by NYSE-listed tax free shopping leaders Global Blue and given access to its merchant network, another period of rapid growth looks likely.
Kirsty
Company Specialist at Welcome to the Jungle
Benefits
- Flexible remote/hybrid working options - depending on location
Funding (last 2 of 4 rounds)
Nov 2019
$19m
SERIES A
Aug 2017
$0.7m
SEED
Total funding: $20.1m
This company has top investors
Leadership
Al Gerrie
(CEO)Is also a Non Executive Director at We Are Pentagon and XCom Ltd, both ecommerce growth service provider. Was previously Head of Multichannel at outdoor clothing & equipment retailer Mountain Warehouse, and was Ecommerce Multi Channel Manager at Office Shoes.
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Software Engineering