Head of Revenue Operations, Nava
Employee benefits brokerage
Be an early applicant
Employee benefits brokerage
101-200 employees
Be an early applicant
101-200 employees
Company mission
To bring high-quality, affordable healthcare to every American.
Role
Who you are
- Proven track record of scaling revenue operations from approximately $20M to $50M in revenue
- Experience in high-growth environments and managing cross-functional teams
- Strong expertise in Revenue Operations, with a preference over Sales Operations
- Expertise in Salesforce architecture, setup, and workflows across sales, marketing, and service
- Strong workflow builder with data-driven and analytical skills
- Effective people manager and team leader
- Collaborative approach to aligning priorities across marketing, sales, service, and finance teams
What the job involves
- We’re seeking an experienced Head of Revenue Operations to drive operational excellence, align revenue-generating teams, and optimize workflows across marketing, sales, finance, and service teams
- Build and refine workflows across marketing, sales, finance, and service teams
- Develop and manage lead-to-opportunity workflows, client onboarding, and renewal processes
- Partner with finance to streamline commission structures and service-related workflows
- Maintain and scale key systems like Salesforce, HubSpot, and Salesloft
- Ensure systems are integrated and aligned with business priorities
- Implement processes for accurate sales planning and forecasting
- Collaborate with revenue teams to roll out actionable, data-driven strategies
- Deliver analytics and insights to improve operational efficiency and scaling efforts
- Equip revenue teams with data-driven tools to enhance decision-making
- Act as a strategic partner to marketing, sales, finance, and service teams
- Lead and support cross-company initiatives that impact revenue operations
Our take
Nava is changing the benefits brokerage space by bringing the perks of big company playbooks to small and medium-sized businesses. Its platform acts as a powerful search engine, giving employers access to over 600 providers and helping them discover the best plan for their teams.
While traditional brokers earn commissions through complex deals with Fortune 500 companies, Nava takes a different approach. It uses technology to craft personalized benefits plans for smaller employers and make it easy for employees to navigate their benefits. From understanding their options and booking appointments sot interpreting claims and solving billing issues, Nava simplifies the entire process.
One of Nava's challenges will be staying ahead of the curve by continuously adopting the latest innovations in healthcare benefits. To strengthen its position, the company has acquired i2, a healthcare benefits consulting firm, adding valuable expertise to its team. Additionally, Nava launched its "Members Experience" offering, which streamlines everything from open enrollment to ongoing member support, ensuring a smoother and more transparent benefits journey for employees.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jun 2022
$40m
SERIES B
Oct 2020
$20m
EARLY VC
Total funding: $60m
Company benefits
- Medical, Dental And Vision
- HSA & FSA Options
- Mental health support
- Personal healthcare advocacy
- Gynecology and fertility care
- Flexible paid time off
- Parental leave
- Phone and internet stipends
- Home office funding
- Disability and Life insurance
Company values
- Own the outcome
- Be a great co-pilot
- Drive progress through action
- Create super fans
Company HQ
Civic Center, New York, NY
Leadership
Brandon Weber
(Co-Founder & CEO)Prior to Nava, Brandon co-founded VTS, a company that set out to modernize the commercial real estate marketplace. Previously founded Hightower which then merged with VTS. Also held senior positions at CBRE, Zillow and Microsoft.
Donald DeSantis
(Co-Founder & CPO)Co-founded VTS and Hightower which disrupted the real estate industry. Also trained as a UX Designer and co-founded a boutique consultancy called LIFFFT.
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