Quality Assurance Engineer, Waltz
$80-100k
More information about location
Human-to-human tech support
Posted today
Human-to-human tech support
21-100 employees
Posted today
$80-100k
More information about location
21-100 employees
Company mission
To make technology more accessible, one human-to-human interaction at a time.
Role
Who you are
- 5–10+ years of experience in software QA, ideally testing web and/or mobile applications in a startup or consumer-facing environment
- Familiarity with test automation frameworks and tools (e.g., Playwright, web driver, Selenium or similar)
- Strong attention to detail and a methodical approach to testing and bug reporting
- Skilled in documenting clear, reproducible steps and collaborating across product and engineering teams
- Familiarity with issue tracking and project management tools (e.g., Azure DevOps, Jira)
- Basic understanding of front-end technologies (HTML, CSS, JavaScript) is a plus
- Excellent communicator—can explain issues in plain language for technical and non-technical team members
Desirable
- This position is open to Full-Time Employment. Candidates must be able to dedicate consistent availability and maintain active collaboration during standard business hours, regardless of location
- Resourceful, proactive, and excited to ensure our products are as friendly, robust, and accessible as possible
- Experience with accessibility testing and passionate about inclusive, user-centered experiences
What the job involves
- Define, build, and maintain comprehensive test plans, test cases, and test scripts for web and mobile experiences
- Execute manual and automated tests to ensure product quality and usability
- Identify, record, and thoroughly document bugs and incidents; track them through resolution and release
- Collaborate with developers, UX designers, and product managers to review new features, offering input on potential risks, quality standards, and edge cases
- Own the regression, smoke, and performance testing cycles for every release
- Ensure products adhere to accessibility standards (e.g., WCAG) and are user-friendly for people of varied abilities
- Champion best practices in quality assurance, test automation, and continuous improvement within the team
- Proactively suggest process and workflow improvements to drive greater product reliability
Our take
The technology we use every day is evolving at a faster rate than ever, and risks leaving behind older generations less used to using new software. Waltz is an IT support company that specifically assists older people, helping them gain independence and confidence online.
The New York-based IT outfit aims to make IT more accessible through human-to-human interaction, catering to the form of help that older people feel most comfortable with. The company offers IT training and call centre assistance from seasoned IT experts, helping customers update software, set up email accounts and hard drives.
A novel concept, Waltz’s tailored focus on older generations and the methods of learning and communication they’re most comfortable with has a lot of promise. Here’s to hoping it can expand its team and help even more people become fluent with new technology.
Freddie
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Health Insurance Stipend
- Unlimited Paid Time Off
- 11 Paid Company Holidays
- Professional Development Courses & Training
Company values
- Patience: We use our intuition and empathy to adjust our pace to suit each individual’s preferences and learning style.
- Passion: We love technology. We'll go above and beyond to help other people understand and enjoy it too. We strive to create a tech experience that people love.
- Politeness: We place great importance on communicating with people in accordance with their definition of ‘respectful’ and ‘courteous’.
- Personable: Hospitality is infused throughout our company. Every customer feels their experience of Waltz is ‘just for me.’ We take the time to know people, really listen and be flexible in our approach.
Company HQ
805 3rd Ave, New York, NY
Leadership
Ilaina Edison
(Co-Founder & CEO)Previously CEO of Extend Fertility and a Senior Leader at CenterLight and VNSNY, Ilaina founded Waltz to transform how older adults interact with technology—making it more intuitive and empowering.
Debra Ellenoff
(Co-Founder & CMO)Debra is a passionate leader whose career spans Marketing, Healthcare, and Community Service. Now she draws on her diverse background to help Waltz transform the lives of older adults.
People progressing
After founding Find Your Farmer, a hyper-local grocery delivery service, Noah became Product Manager at Waltz, where his passion for prosocial startups drives efforts to improve life for older adults.
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