Customer Success Manager, Insider

Salary not provided

+A chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria

Mid level
Berlin
Insider

Growth marketing management platform

Open for applications

Insider

Growth marketing management platform

1001+ employees

B2BEnterpriseMarketingAnalyticsSaaSData Integration

Open for applications

Salary not provided

+A chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria

Mid level
Berlin

1001+ employees

B2BEnterpriseMarketingAnalyticsSaaSData Integration

Company mission

To help marketers deepen brand love with individualized customer experiences.

Company mission

To help marketers deepen brand love with individualized customer experiences.

Led by a woman
Top investors

Some candidates hear
back within 2 weeks

12% employee growth in 12 months

Our take

There are many companies in the marketing industry claiming that they provide multichannel digital marketing tools. In most cases customer data sits in silos, thus those companies are unable to provide clients with multichannel tools that maximize their marketing ROI. Insider is setting out to change this by using AI to connect customer data across channels and systems, improving the customer engagement experience for its clients as well as their customers.

Unlike its larger competitors in this space such as Salesforce, Insider's AI-based technology is able to integrate data from a wide range of marketing channels both online and offline. This allows its clients to better coordinate marketing campaigns across different channels and make more acurate predictions about customer behaviour.

Insider counts over 1200+ leading brands among its clients, including L'Oreal, Virgin, Santander, Singapore Airlines, Samsung and IKEA and has enjoyed substantial funding rounds. The unicorn company has focused on accelerating its growth through strategic mergers and acquisitions (recently acquiring MindBehind) while expanding its partnerships.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • You’ll have access to Udemy’s business plan
  • Paid Spotify account subscription
  • You’ll have the opportunity to share your skills and even deliver trainings and workshops if you wish
  • Work from home
  • Cell phone coverage, internet access, and contribution toward your wellness

Company values

  • Lifelong learners - We inspire each other to learn and grow. Together, we’re building a progressive culture for our best work.
  • Fearless achievers - We’re radically challenging the status quo. We believe great things never come from hiding in our comfort zones.
  • Sincere people - We’re invested in ourselves and each other. We listen, share, and work together to build strong communities everywhere.

Funding (last 2 of 8 rounds)

Nov 2024

$500m

SERIES E

May 2023

$105m

GROWTH EQUITY VC

Total funding: $772.1m

This company has top investors

Leadership

Arda Koterin

(Chief Customer Officer)

Studied Economics and Management at The London School of Economics and Political Science (LSE). Previously Account Representative at Procter & Gamble and Marketing Associate at Colgate Palmolive.

Studied Economics & Management at London School of Economics and Political Science. Previously Europe Region Director at Torlin Chemicals and Marketing Manager at Starmall.

Studied Computer Engineering at Istanbul Technical University. Previously Oracle Technical Consultant at Natica IT Consulting.

Previously Business Intelligence Analyst at Turkcell, VHDL Developer at Techneon, and Research and Development Project Engineer at Eclipse Information Technologies.

Okan Yedibela

(Senior Software Architect)

Studied Computer Programming at Kadir Has University, and then became a PHP Developer at Rocket Internet Turkey & MENA.

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