Revenue Operations Manager, Top Hat
Planning and Insights
Plus stock options
Interactive software for higher education
Be an early applicant
Interactive software for higher education
501-1000 employees
Be an early applicant
Plus stock options
501-1000 employees
Company mission
To empower educators to engage students and unleash their potential.
Role
Who you are
- If you’re excited to contribute to this meaningful mission and make a tangible impact, we’d love to have you on board!
- A bachelor’s degree or equivalent from an accredited college or university
- 4-6 years of experience in Revenue Operations, Business Analytics, or a related field
- Strong background in financial reporting, data analytics, and revenue forecasting
- Proven experience in managing analytics teams and developing strategic insights
- A passion for leveraging data to influence business decisions and performance improvement
- Advanced proficiency in MS Excel/Google Sheets, with experience in data visualization tools (e.g., Tableau, CRMA)
- Familiarity with SQL and Salesforce reporting
- Strong problem-solving, analytical, and project management skills
- Excellent interpersonal skills and the ability to communicate complex ideas across departments effectively
- Strong communication and customer engagement skills
- Ability to collaborate and influence cross-functional teams
- Detail-oriented with a focus on actionable insights
- Curiosity to dive deeper into a problem at hand
- Ability to thrive in uncertainty
- Commitment to continuous improvement and operational excellence
- Grit and resilience in a fast-paced, dynamic environment
Desirable
- Experience with other CRM and analytical tools
- Deep expertise in revenue forecasting methodologies
- Experience in the education technology sector
What the job involves
- We are seeking a strategic leader to manage our Revenue Operations planning and insights function
- You will oversee one to two functional analysts—one dedicated to Sales and the other to Customer Success
- Join us to make an impact on our growth and unleash the full potential of our Sales Representatives and Customer Success Managers
- You will be playing a pivotal role as a key business partner to the revenue team by discovering meaningful insights and implementing strategies that produce tangible outcomes and drive the top line
- Run the Planning and Insights function: Oversee and mentor two analysts, providing guidance and support in their roles as high-value business partners
- Lead strategic planning: Develop and implement bottom-up revenue planning models, collaborating with Revenue VPs and key Finance stakeholders to shape the company’s growth strategies
- Unlock data-driven insights: Collaborate with Sales and Customer Success teams to identify opportunities for improvement and efficiency through the lens of data-driven decision-making
- Deliver impactful reporting: Create, maintain, and present comprehensive reports and dashboards that provide visibility into key performance indicators for company leadership and board meetings
- Champion data integrity: Advocate for data requirements to support revenue planning and compensation operations, working closely with the Salesforce Support team and Data and Systems teams
- Oversee reporting cycles: Manage the monthly and quarterly reporting cycles, ensuring data accuracy and insightful analysis for leadership review
- Foster collaboration: Facilitate cross-departmental collaboration, ensuring that insights from Sales and Customer Success are integrated into broader revenue strategies
- Drive continuous improvement: Identify and implement initiatives to enhance the efficiency and effectiveness of the planning and insights function
Our take
Top Hat is at the apex of two major trends in education: the digitisation of platforms for content and the rising costs of higher education for students. By digitising work largely created by professors, Top Hat has delivered engaging content at lower cost for students across Canada and North America.
Where traditional publishers relied on analogue processes to provide high-quality but largely unengaging, uninteractive and expensive textbooks, Top Hat marketed the platform to professors to publish their own interactive multimedia online textbooks. This gave them a cut and built a holistic student experience on top.
The product has now had so much success that Top Hat’s strategy has evolved to buying those conventional publishers of postsecondary course materials. Now they can shift those quality materials into digitally distributed versions and make them available on a digitized subscription basis.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Feb 2021
$130m
SERIES E
Feb 2020
$55m
SERIES D
Total funding: $234.9m
Company benefits
- A noble mission that creates meaningful, fulfilling work
- A team that cares deeply for customers and for each other
- Professional learning and development for all role levels
- The latest and greatest technology to do your job
- An awesome and welcoming Toronto HQ
- Competitive benefits and health/lifestyle spending accounts
- We’re currently embracing an engaging, remote-first culture and work experience
- A management team focused on performance, growth, engagement and connection
- Employee-led, exec sponsored employee resource groups
Company values
- Good In The Woods - We believe that our success depends on being agile, resourceful and brave—no matter how great the challenge.
- There Is No 'I' In Top Hat - We believe that teamwork is the key to meeting our goals. We work hard, we work smart and we work without ego.
- Aggressive Growth - We believe in moving fast and aiming high, and that our company’s growth will revolutionize higher education
- Treat Professors Like Heroes - We believe professors should be celebrated for their contributions to higher education
Company HQ
Downtown Toronto, Toronto, ON
Articles
Leadership
Joe Rohrlich
(CEO, not founder)Prior to joining Top Hat, Rohrlich led a range of customer and go-to-market teams during his 11-year tenure at Bazaarvoice, the market leader in SaaS user-generated content solutions for eCommerce. Before that, Rohrlich led account management at a Procter & Gamble-owned marketing consultancy.
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