Enterprise Customer Success Manager, Gorilla

When I joined Gorilla I wasn't in the position I wanted in my career and technical knowledge, but Gorilla offered me a position and the ambience to grow and learn more towards the direction I wanted to. They keep pushing me and giving me time to accomplish my tasks, they also provide people to coach and tutor me during all the time. They know how to push you out of your comfort zone and help you to grow in the nicest way

Quick, open and fast feedback is part of Gorilla's DNA. That was the main reason I wanted to join the company. I struggled in the past with companies that only gave feedback every 6 months, and sometimes at that point it was already too late to fix things. In Gorilla the feedback is constant, as soon as possible, and they value who seek for feedback and give it honestly. In that frame you can fail and fix it quickly, learn fast and enjoy a much more healthy environment to work, once you know that if something is wrong someone will let you know quickly and if you are doing great you will also receive positive feedback constantly

It's great to be part of a multicultural team with different levels of seniority and experience. Although the energy market can be a really specific subject, people without any knowledge in the field can learn a lot with Gorilla's onboarding. The Gorilla University is an initiative to help everyone to understand the energy market and the platform, it really helped me to understand the market and the product even I never had worked in that area before.

At Gorilla, we're not just building software; we're revolutionizing the utilities industry and transforming the way businesses operate globally. Our innovative solutions have catapult us to the forefront of the SaaS landscape in Belgium and beyond

The visionary leadership of the founder & CEO ignites the drive to revolutionize the energy sector and change the world.

At Gorilla we celebrate every milestone, fostering an environment where collaboration flourishes, innovation thrives, and success is shared.

Everybody is encouraged to proactively identify things that can be improved within the company or product and is supported in taking ownership of a solution. It lets us grow out of our comfort zone and it's incredibly rewarding to see projects that you started and accompanied over time be used and valued on a daily basis.

Being surrounded by intelligent colleagues who are ready to share their knowledge and help bring you up to their level is not a given at most companies, but it is at Gorilla. This manifests in a great product which is clearly built by people who know their stuff.

Gorilla fosters an environment where everybody can speak their mind openly and provide feedback at any level and to anybody - as long as this is done in a supportive and constructive fashion. This ensures that everybody feels heard and respected, and everybody can have an impact.

Gorilla offers exceptional opportunities for learning due to its immersive and hands-on approach. Through my own experiences at Gorilla, I have found that the company encourages employees to take ownership of their learning journey by providing access to a wide range of resources, including workshops, mentorship programs, and collaborative projects. This not only fosters personal and professional growth but also creates a supportive environment where employees can learn from each other's expertise and experiences. Gorilla's commitment to continuous learning truly sets it apart and provides job seekers with an enriching and empowering learning environment.

Gorilla stands out in open and honest communication because of its company culture and values. From my experiences working at Gorilla, I've noticed that the team encourages transparent and direct communication at all levels. This means that everyone, from the top executives to entry-level employees, feels comfortable expressing their opinions, sharing ideas, and addressing concerns openly. This open communication fosters a collaborative environment where everyone's voice is heard and valued. Additionally, Gorilla's leadership sets an example by being approachable and receptive to feedback, which further promotes open and honest communication. Overall, Gorilla's emphasis on open and honest communication creates a supportive and inclusive work environment that allows for effective collaboration and growth.

Gorilla stands out in providing meaningful work through its commitment to impactful projects and fostering a supportive and collaborative work environment. As an employee at Gorilla, I have had the opportunity to work on projects that make a difference in people's lives, by developing innovative solutions. The company values creativity, autonomy, and personal growth, which allows employees to truly thrive and make a meaningful impact.

All colleagues are committed to staying in touch of the latest trends in their respective fields. At Gorilla, we prioritize excellence, expecting each individual to strive for optimal results based on the individual ambition and growth.

With its rapid expansion, Gorilla stands out as an energizing force in today's energy market. Gorilla's commitment to excellence creates a lot of opportunities for both internal and external colleagues.

Open and honest communication is one of the building blocks of Gorilla. Transparant communication is getting encouraged by peers. Being vulnerable and sharing your thoughts is getting empowered.

Challenging projects that have a big impact on customers, working with colleagues and customers from around the world. Focus on excellence makes everything intellectually challenging but also very rewarding.

Very friendly and approachable managers, up to the CEO level. This makes you instantly valued and welcomed. Employees are really put in first place.

In the entire company, there is a clear focus on excellence which comes out clearly in the innovative mindset of colleagues and the high quality of the technology they deliver.

Gorilla is growing really fast! Their smart solutions are spreading quickly among energy retailers who want to do better. Gorilla is becoming the favorite choice for energy retailers because they keep things simple, work fast, and make sure everyone is happy.

They thrive on solving complex problems and turning them into opportunities for their clients. With their can-do attitude and dedication, Gorilla tackles even the trickiest tasks with enthusiasm.

At Gorilla, open and honest communication isn't just a value they uphold with their clients—it's deeply ingrained within their own company culture. Team members at Gorilla are encouraged to speak their minds, share ideas, and address concerns openly. This creates a collaborative environment where everyone's input is valued, leading to innovative solutions and a strong sense of teamwork.

Gorilla is growing incredibly fast solving complex data and calculation problems for energy retailers. The work is therefore varied with a clear focus on driving value to the end customers.

Gorilla has an open communication and feedback culture which allows you to develop both professionally and personally. You are encouraged to actively seek out and provide feedback, which helps drive a high performance culture with a team which is looking to always improve.

Gorilla is on a massive growth trajectory which creates professional and personal growth opportunities. It also provides a great sense of achievement trying to solve for problems in scaling a business, from start-up to a scale-up.

My onboarding experience with Gorilla was nothing short of exceptional; I was integrated in the team fast with an off-site event and felt a warm welcome by the team and by the comprehensive learning materials. There was a whole onboarding guide set up in Notion, setting me up for success.

At Gorilla we all have a global mindset. I have colleagues from every part of the world and we speak an amazing mix of languages, next to English of course. There's different age groups, different backgrounds and everyone one fosters an environment of equality where you can speak up and contribute with your ideas.

At Gorilla, open and honest communication is our cornerstone. We encourage transparent dialogue among team members, fostering an environment where everyone feels empowered to express their thoughts and ideas freely.