AI Software Engineer, Kasisto
$150-200k
2 days a week in office (Flatiron, NY)
Conversational AI for finance
Open for applications
Conversational AI for finance
21-100 employees
Open for applications
$150-200k
2 days a week in office (Flatiron, NY)
21-100 employees
Company mission
Kasisto's mission is to promote smart financial decisions and strong financial wellness for all.
Role
Who you are
- This position is ideal for someone who wants to make AI-powered intelligent digital assistants smarter and more useful, and who has a passion for language and NLP
- You will have a major impact on the behavior of our conversational AI systems that are being used by millions of banking consumers across the world, while working independently within a small, creative, and supportive environment of passionate people
- This is an excellent opportunity for someone looking to gain hands-on experience with a lot of creative control inside a rapidly growing tech startup
- 3+ years of professional experience with NLP technology
- Master’s, or PhD in Computer Science, Linguistics, Data Science, or a related field, preferably with a focus on Artificial Intelligence or Machine Learning
- Experience with training / fine-tuning LLMs using frameworks such as TensorFlow or PyTorch
- Strong proficiency in Java and a solid Computer Science foundation; must be able to write production-level code and understand OOP principles
- Experience with current research and trends in the fields of NLP and ML
- Experience with developing multilingual NLP technology, text processing, statistical NLP, and/or conversational agents
- Experience with Python, JavaScript, shell scripting and/or SQL is a plus
What the job involves
- We are looking for an AI Engineer to contribute to the architecture and development of our cutting-edge conversational AI platform by designing and implementing state-of-the-art approaches for using Large Language Models (LLMs) in conversational AI applications
- You will design, build, and maintain new and existing components of a conversational AI platform for personal and institutional banking across various languages and locales
- The position encompasses the entire scope of designing the AI models that power the conversational AI platform, with a focus on applying LLMs to task-oriented dialogues in the financial domain
- You will be conducting applied R&D in a dynamic environment with the goal of making iterative improvements to the performance of the conversational AI models so that they are ready to be deployed to production
- Some sample areas of focus include fine-tuning existing LLMs using novel sources of data, designing hybrid approaches that enable LLMs to interact with tools and knowledge sources, and exploring the use of LLMs for tasks such as intent classification and slot filling
- Candidates must have a strong background that includes production-level experience with AI and NLP, as well as a solid command of object-oriented programming
- Candidates should be familiar with tuning, evaluating, and debugging NLP systems
- Our platform is multilingual, spanning many languages and locales, so the candidate must be comfortable working with diverse language data and should be an expert in the structure and patterns of language
Application process
- We welcome your cover letter with a description of your previous complete experience and your resume
Our take
Kasisto is a conversational AI platform that offers companies in the finance sector intelligent insights into their customers and markets. The solution aims to combine financial and behavioral data with interaction histories, assisting financial organizations to create engaging and personalized customer experiences.
Its solution has been particularly successful in the African continent, where it helped to connect unbanked individuals with providers. Three of the top five financial institutions within the African market - Absa, Nedbank, and Standard Bank - use Kasisto, making it the top solution in Africa.
Other customers of Kasisto include the likes of J.P. Morgan, Westpac, and Standard Chartered. The company is tightly integrated into the fintech ecosystem through partnerships with proven technology providers such as FIS, though it does also face a number of competitors such as Finn AI, Alpharank, and Personetics.
So far, Kasisto has impressed investors and has attracted substantial funding, the latest of which is cited to support product development efforts and strategic go-to-market initiatives. In 2023, the company debuted KAI-GPT - which it claims to be the first banking-specific large language model - to address the unique needs of the industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Aug 2022
$15.5m
SERIES C
Jul 2021
$15.5m
SERIES C
Total funding: $81.5m
Company benefits
- Medical, dental & vision
- Life Insurance
- 401K
- Generous PTO policy, plus paid company holidays
- Nutritious snacks, drinks, and meals
- Company-sponsored events, lectures, wellness activities, and sports leagues
Company HQ
Flatiron District, New York, NY
Articles
Leadership
Ruth Brown
(COO)Co-founded Software Corp of America, then worked as COO of BuzzCompany.com before serving as President of Multex.com, SpeechCycle, and Reiter Brown.
Zor Gorelov
(CEO)Previous Consultant at Microsoft before spending 4 years as CEO of BuzzCompany.com and 10 at SpeechCycle Corp. Co-founded Kasisto while working as an OpDemand Investor.
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