Product Operations Associate, Brilliant Earth
Office located in Secaucus, NJ
Sustainable and inclusive fine jewelry
Be an early applicant
Sustainable and inclusive fine jewelry
501-1000 employees
Be an early applicant
Office located in Secaucus, NJ
501-1000 employees
Company mission
To cultivate a more transparent, sustainable, compassionate & inclusive jewelry industry.
Role
Who you are
- 2+ years’ experience in an operational or inventory-focused role with the managing and handling of physical products/merchandise
- Ability to effectively balance multiple projects and tasks simultaneously and maintain a high level of adaptability, organization, and attention to detail in a fast-paced environment
- Approaches challenges with thoughtfulness, drive, and appropriate urgency, works well with strict deadlines and thrives in adapting environments
- Ability to work individually and as a team player to execute projects
- Ability to work cross-functionally with remote and in-person teams
- Pro-active and can-do attitude, no task to big or small
- Experience with inventory management software, order management systems, and/or similar ERP systems (NetSuite a plus) and processes
- Experience working with large quantities of SKUs simultaneously
- Excellent written and verbal communication
- Interest in socially and environmentally responsible organizations and products
- BA degree or equivalent, preferred
What the job involves
- We are seeking a bright, motivated, and experienced Marketing Operations Associate, with excellent attention to detail, to join our Marketing Operations Department
- As a Marketing Operations Associate, you will facilitate the ongoing inventory and product sample operations work that supports the Brand and Marketing team
- You will manage the organization, shipping, receiving, and tracking of jewelry samples to both internal and external marketing partners, such an VIPs, celebrities, and influencers, and the organization and tracking of product samples for photoshoots
- You will have the opportunity to collaborate closely within your department, as well as across the organization to ensure our goals related to product imagery, operations, and partnerships are achieved
- Work closely with Brand, Marketing, PR and Operations teams to organize and facilitate product sample pulls and shipments for both large and small scale photoshoots, in addition to day-to-day product sample and inventory needs
- Place, track, quality-assure, ship and receive all VIP, celebrity, and influencer products for one-off, ongoing or campaign partnership initiatives, with high discretion and attention to detail
- Manage the data entry and tracking of a high volume of inventory in support of various Brand, Marketing and PR efforts, paying close attention to detail and data accuracy
- Work cross-functionally with Brand, Marketing, and Operations - to improve workflows and drive forward operational process efficiencies as the team and product volume needs scales
- Support Brand, Marketing, PR, and Creative teams with special projects as identified
Our take
Brilliant Earth has been working since 2005 to provide luxury, ethically sourced jewellery direct to consumers. The company specializes in diamonds from Canada, Botswana and Russia, and successfully went public in 2021.
Sourcing conflict-free gemstones is an increasing priority in jewelry purchasing, especially for Brilliant Earth’s predominantly Millennial and Gen Z customer base. This may prove interesting terrain to navigate: whilst these generations are more inclined towards eCommerce, high-end jewelry shoppers have proven resistant to shopping online. So Brilliant Earth may need to maintain its brick-and-mortar showrooms.
Scaling up their online presence, however, may help them net a good share of what continues to be a highly fragmented market. Much may depend going forward on how far luxury jewelry customers are willing to make the digital switch in their purchasing habits. With companies like Signet Jewelers reporting substantial boosts in eCommerce sales, there may yet be an appetite for it, and Brilliant Earth's IPO in 2021 has helped it gain wider recognition.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month!
- 401k match. We know that saving for the future is important. That's why we offer a generous 401k match
- Paid Time Off. We know it is important to recharge and relax- you’ll accrue 3 weeks of PTO in your first year
- Disability and Life insurance. 100% employer-paid
- Pre-Tax Commuter Benefits
- Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings
- Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry
- Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling
- Giving Back and Volunteer Opportunities. In additional to our giving back programs, our teams support local initiatives and spend time together by volunteering
Company HQ
Financial District, San Francisco, CA
Leadership
Beth Gerstein
(Co-Founder & CEO)They worked as an Associate at Booz Allen & Hamilton, and then studied for an MBA at Stanford.
Eric Grossberg
(Co-Founder & Executive Chair)They are a Harvard and Stanford Business School graduate who started out as a Business Analyst at McKinsey. They initially served as Brilliant Earth's co-CEO.
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