Lead Software Engineer, Upfront Healthcare Services
Plus stock options
2-3 days a week in office
Medical patient navigation platform
Open for applications
Medical patient navigation platform
101-200 employees
Open for applications
Plus stock options
2-3 days a week in office
101-200 employees
Company mission
To improve the patient experience, reduce waste and increase operational efficiency in healthcare.
Role
Who you are
- Experience: 7+ years of experience in software development, with a proven track record of delivering high-quality software solutions
- Technical Proficiency:
- Strong proficiency in programming languages such as .NET, Python, or JavaScript
- Experience with front-end frameworks (e.g., React, Angular, Vue.js) and back-end frameworks (e.g., Spring, Django, Node.js)
- Proficiency in working with databases (SQL and NoSQL) and writing optimized queries
- Familiarity with cloud platforms (e.g., AWS & Azure) and containerization technologies (e.g., Docker, Kubernetes)
- Unit Test: Develop and maintain comprehensive unit tests to ensure the functionality, reliability, and quality of software components
- Database: Design, implement, and manage distributed database systems to ensure high availability, scalability, and performance across all application
- Problem-Solving Skills: Excellent analytical and problem-solving skills, with the ability to tackle complex technical challenges
- Communication: Strong verbal and written communication skills, with the ability to convey technical concepts to both technical and non-technical audiences
- Team Player: Demonstrated ability to work effectively in a collaborative, fast-paced environment
What the job involves
- As a Senior Software Engineer you will play a critical role in designing, developing, and maintaining high-quality software solutions
- You will work on complex projects, provide technical leadership, and collaborate with cross-functional teams to deliver scalable and robust applications
- Your expertise and guidance will help shape the future of our products and technology stack
- Software Development: Design, develop, test, and deploy high-quality software solutions that meet business requirements and technical specifications
- Technical Leadership: Provide technical guidance and mentorship to junior engineers, fostering a culture of continuous improvement and professional development
- Architecture and Design: Contribute to the architecture and design of software systems, ensuring scalability, performance, and maintainability
- Code Reviews: Conduct thorough code reviews to ensure code quality, adherence to best practices, and knowledge sharing within the team
- Collaboration: Work closely with product managers, designers, and other stakeholders to understand requirements, define solutions, and deliver high-impact projects
- Troubleshooting and Debugging: Identify, diagnose, and resolve complex software issues, ensuring system reliability and performance
- Documentation: Maintain comprehensive documentation of code, system architecture, and processes to facilitate knowledge sharing and onboarding
- Continuous Improvement: Stay up-to-date with emerging technologies and industry trends, and apply this knowledge to improve existing systems and processes
- This role requires access to all client accounts for purposes of client implementations as well as client environment QA/UAT processes
Application process
- Applied
- Intro and Culture Fit
- Technical Interview
- Panel Interview
- Follow Up/Closing
- Offer
- Hired
Our take
Healthcare doesn’t always feel accessible, but Upfront aims to make the process easier and more intuitive for patients and healthcare providers alike with its adaptive patient navigation platform.
Part of the platform’s selling point is continual engagement with your service, from the consultation with Upfront’s team at the point of purchase to its ongoing data analysis for perpetual improvement of service. It offers data-driven suggestions for specific patient engagement to ensure retention of customers and is completely scalable to the size of your business.
It’s a busy market, with competitors like CipherHealth offering similar patient engagement services, but Upfront has solid sustained growth since its conception in 2015 and boasts a client list of more than 4,000 healthcare providers across the US. 2022 funding and the acquisition of PatientBond have been focused on preparing further integrations, user experiences, and patient personalization. These aims were further bolstered by 2023 debt financing
Kirsty
Company Specialist at Welcome to the Jungle
Company
Employee endorsements
Opportunities to learn
"There's no shortage of areas to learn and explore as we work on improving the patient experience. In just two years, I've had the chance to learn..."
Funding (last 2 of 5 rounds)
Sep 2022
$10.5m
SERIES C
Nov 2020
$11.5m
SERIES B
Total funding: $32.9m
Company benefits
- Stock options
- Medical, Vision and Dental
- 401k
- FSA for Medical & Dependent Care
- Commuter Benefits
- Flexible PTO policy
- 14 company holidays (New Year’s Eve, New Year’s Day, MLK Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Election Day, Veteran’s Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day)
- Paid Personal Quarterly Community Service Day
- Fully stocked kitchen
- Endless coffee making systems (drip, press, percolator, and Keurig with Starbucks across the street)
- Weekly team lunch catered
- Free gym
- Indoor bike racks
- Food truck row right outside the office door
- Views of the Chicago River
- Company swag…who doesn’t love a green T-shirt?
Company values
- Community: We build and foster ecosystems that are inclusive, collaborative, and accepting
- Clarity: We value clear communication and accountability
- Competitive Spirit: We attack our goals and strive to be the best
- Continuous Improvement: We focus on being better tomorrow than we are today
- Service: We serve patients, our clients, each other, and our communities
- Transparency: We share our plan and our purpose
- Grit: We do what it takes
Company HQ
West Loop Gate, Chicago, IL
Articles
Leadership
Ben Albert
(CEO)Former VP of Client Service at PatientKeeper, BD Advisor of Airstrip Technologies and Executive Director of the Advisory Board Company. They were also Founder and CEO of Care Team Connect and Operating Partner of Cambia Health Solutions.
Carrie Kozlowski
(COO)Previously worked as Director of Sales Operations at PatientKeeper, SVP of Client Service & Marketing at Care Team Connect, and Management Director of Crimson Care Management at the Advisory Board Company. They were also a Board Member of the MGMA.
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