Lead Software Engineer, Upfront Healthcare Services
Plus stock options
2-3 days a week in office
Medical patient navigation platform
Open for applications
Medical patient navigation platform
101-200 employees
Open for applications
Plus stock options
2-3 days a week in office
101-200 employees
Company mission
To improve the patient experience, reduce waste and increase operational efficiency in healthcare.
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Company mission
To improve the patient experience, reduce waste and increase operational efficiency in healthcare.
Our take
Healthcare doesn’t always feel accessible, but Upfront aims to make the process easier and more intuitive for patients and healthcare providers alike with its adaptive patient navigation platform.
Part of the platform’s selling point is continual engagement with your service, from the consultation with Upfront’s team at the point of purchase to its ongoing data analysis for perpetual improvement of service. It offers data-driven suggestions for specific patient engagement to ensure retention of customers and is completely scalable to the size of your business.
It’s a busy market, with competitors like CipherHealth offering similar patient engagement services, but Upfront has solid sustained growth since its conception in 2015 and boasts a client list of more than 4,000 healthcare providers across the US. 2022 funding and the acquisition of PatientBond have been focused on preparing further integrations, user experiences, and patient personalization. These aims were further bolstered by 2023 debt financing
Kirsty
Company Specialist at Welcome to the Jungle
Benefits
- Stock options
- Medical, Vision and Dental
- 401k
- FSA for Medical & Dependent Care
- Paid Personal Quarterly Community Service Day
- Commuter Benefits
- Flexible PTO policy
- 14 company holidays (New Year’s Eve, New Year’s Day, MLK Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Election Day, Veteran’s Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day)
- Company swag…who doesn’t love a green T-shirt?
- Fully stocked kitchen
- Endless coffee making systems (drip, press, percolator, and Keurig with Starbucks across the street)
- Weekly team lunch catered
- Free gym
- Indoor bike racks
- Food truck row right outside the office door
- Views of the Chicago River
Company values
- Community: We build and foster ecosystems that are inclusive, collaborative, and accepting
- Clarity: We value clear communication and accountability
- Competitive Spirit: We attack our goals and strive to be the best
- Continuous Improvement: We focus on being better tomorrow than we are today
- Service: We serve patients, our clients, each other, and our communities
- Transparency: We share our plan and our purpose
- Grit: We do what it takes
Funding (last 2 of 5 rounds)
Sep 2022
$10.5m
SERIES C
Nov 2020
$11.5m
SERIES B
Total funding: $32.9m
Leadership
Ben Albert
(CEO)Former VP of Client Service at PatientKeeper, BD Advisor of Airstrip Technologies and Executive Director of the Advisory Board Company. They were also Founder and CEO of Care Team Connect and Operating Partner of Cambia Health Solutions.
Carrie Kozlowski
(COO)Previously worked as Director of Sales Operations at PatientKeeper, SVP of Client Service & Marketing at Care Team Connect, and Management Director of Crimson Care Management at the Advisory Board Company. They were also a Board Member of the MGMA.
Articles
Endorsements
All
Opportunities to learn (1)
Open and honest communication (1)
Inspiring mission (1)
The patient experience is broken in so many ways, and there isn't a single employee at Upfront that isn't driven toward improving it each day. From better product experiences to personalized messaging, every team has the chance to make an impact.
Marketing
Inspiring mission
Apr 2024
In our bi-weekly town hall meetings, employees have the chance to hear from senior leadership and project stakeholders to learn about what's happening across the org. Core values like clarity and transparency really shine and team members are encouraged to participate and raise any questions or concerns.
Marketing
Open and honest communication
Apr 2024
There's no shortage of areas to learn and explore as we work on improving the patient experience. In just two years, I've had the chance to learn about everything from best practices in CX design to new ways to apply generative AI to our products.
Marketing
Opportunities to learn
Apr 2024