Deployment and Support Engineer, AZmed

• 3-4 years of experience in system administration and technical support
• Tech requirements: Linux, VPN, Network, Firewall, SSH, Shell Scripting, Ansible, OVA, Docker
• Fluent in English
• Strong communication skills & collaborative mindset
• Willing to have a positive impact on our healthcare structures

Desirable

• Doctors waste a lot of time looking for abnormalities in X-rays. At AZmed, you will help to automate this detection process, for doctors to spend most of their time on life-threatening exams
• You will work with the whole R&D team (developers, data scientists, and MLOps engineers) and doctors daily. We are going through a fast growth period and are working with over 1000 sites in 40 countries, so it’s an exciting time to join our team and contribute to AZmed's mission
• AZmed’s first product is Rayvolve, an AI-based abnormality detection software, and you will have hands-on experience in developing applications that integrate state-of-the-art algorithms on the first French deep learning software in radiology
• Install, configure, monitor, and maintain the Rayvolve software in partners’ infrastructures
• Deploy new releases and patches for Rayvolve
• Manage and resolve client technical support requests efficiently
• Oversee the application of Quality System Management processes for client complaints, in collaboration with the Quality team
• Develop and maintain automation tools for Rayvolve installation (using Ansible, shell scripts, etc.)
• Enhance operational processes to streamline installation, deployment, and monitoring
• Collaborate with the Business teams to convert deals from a free trial phase to a paying phase
• Work closely with the Product team to gather and provide insights on client experiences and Rayvolve installations