Workplace Experience Associate, Orchard
$65-80k
+ Stock options
2+ days a week in office
Online real-estate marketplace
Be an early applicant
Online real-estate marketplace
201-500 employees
Be an early applicant
$65-80k
+ Stock options
2+ days a week in office
201-500 employees
Company mission
Orchard's mission is to make home-buying stress-free, fair, and simple.
Role
Who you are
- 2+ years of previous administrative, workplace, or office operations experience
- Excellent communication skills (both written and verbal) and a customer service mindset
- Impeccable attention to detail and ability to multi-task and stay organized in a fast-paced environment
- Strong time management skills and follow-through even in sometimes ambiguous situations
- Problem-solving skills and the ability to find elegant solutions before they become major issues
- Excited and eager about working in HR, gaining hands-on experience, and a passion for employee experience and engagement
- Strong teamwork & stakeholder management skills, with the ability to build trust and relationships across a broad set of individuals and teams
- Superior judgement, including discretion around confidential and sensitive information
What the job involves
- Orchard is looking for a People Operations & Workplace Experience Associate to own the day-to-day operations of our New York City office and support HR programs and processes across the company
- You’ll be responsible for making sure the office runs smoothly and fostering a sense of community within our NYC team
- More broadly, you’ll work closely with the HR team to support the entire employee lifecycle, touching onboarding and offboarding, employee experience, HRIS management, and planning team events
- The ideal candidate will be looking to gain broad exposure to various disciplines within HR and can move quickly in a fast-paced environment
- As the first point of contact in the New York Office, manage the overall operations and ensure the best experience for employees, guests, candidates, and vendors
- Work closely with IT, support vendors, building management, and other stakeholders to ensure the office is running smoothly at all times
- Coordinate seamless new hire onboarding experiences and manage offboarding processes, ensuring every employee starts and finishes their journey on a great note
- Work closely with the People team to support projects and day-to-day tasks related to the employee lifecycle. Some examples include administering promotions and transfers, completing employment verifications, and maintaining employee data in our HRIS and other systems
- Partner with managers and HR team members to address employee questions, escalate issues as needed, and keep HR workflows moving
- Plan and execute employee-facing events and programs to create an engaging and inclusive employee experience
Our take
In an ever-expanding digital real estate market, Orchard offers home sellers the opportunity to buy before they sell, providing a multitude of selling options. The company aims to relieve typical seller pain points like stagings and showings, negotiations, and buyer financing issues,
Although Orchard is by no means the only digital realtor in this growing market, it has a selection of options and services leveling the playing field with major competitors such as Zillow and Open Door. These include a concierge service which streamlines major hurdles in selling a home, and the company covers the costs and organization involved in improvement work to get houses market-ready on the seller's behalf.
Orchard is also the only company to offer a simple one-time commission fee for selling homes, differentiating it from rivals which also charge a service fee on top. Its strategy is proving successful, and it has quickly expanded across 7 US cities with more in the pipeline. Its success so far has earned it unicorn status and it will no doubt continue its successful growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
-39% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2026
$30m
LATE VC
Sep 2021
$100m
SERIES D
Total funding: $265m
Company benefits
- Medical, vision, and dental plans
- 18 weeks paid parental leave + customized one-month transition period
- 10 weeks paid leave for employees who need to care for sick family members
- Flexible PTO
- Team events
- Paid industry certification
- In-person and virtual primary care, fertility and pregnancy support, free fitness classes and discounted gym access, and mental health offerings
- 401(k)
- Employer-sponsored and voluntary life insurance
Company HQ
NoMad, New York, NY
Leadership
Court Cunningham
(Founder & CEO)Attained an MBA at Harvard and then worked at Bain for 3 years. Spent 5 years working at DoubleClick as SVP of Marketing before becoming CEO of Yodle, an online marketing company, for 9 years.
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