Senior Enterprise Customer Success Manager, Fable

Salary not provided
Hubspot
Senior and Expert level
Remote in Canada
Fable

Accessibility testing

Be an early applicant

Fable

Accessibility testing

201-500 employees

B2BEnterpriseTrainingMarket researchSocial ImpactWeb Design

Be an early applicant

Salary not provided
Hubspot
Senior and Expert level
Remote in Canada

201-500 employees

B2BEnterpriseTrainingMarket researchSocial ImpactWeb Design

Company mission

Fable's mission is to help digital teams engage people with disabilities in research and on-demand user testing

Company mission

Fable's mission is to help digital teams engage people with disabilities in research and on-demand user testing

Led by a woman

Our take

Assistive tech is not yet sufficiently watertight or widespread to ensure good digital experiences for the 1 Billion people who live with disabilities globally. The team at Fable work with companies to help remedy this: they connect companies with assistive tech users so the businesses can accelerate their accessibility R&D, whilst offering employment opportunities to people living with disabilities. The company also offers accessibility upskilling.

Disability-friendly products are thin on the ground, and successfully creating them would give companies a real market edge. Plus, with social and regulatory pressure making inclusivity an increasingly top priority, adopting sound accessibility design early would give companies a real head start.

It’s perhaps not surprising that large clients in tech and e-commerce have been among the first to jump on board with Fable, the likes of Slack, Shopify, and Walmart can’t afford to be caught lacking on these issues. It is, perhaps, surprising that competition is, for now, relatively light. Fable will need to leverage this position before it’s scooped by other startups.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Funding (last 2 of 4 rounds)

Oct 2024

$25m

SERIES B

May 2022

$10.5m

SERIES A

Total funding: $37.1m

Leadership

Worked for seven years in business development and design at Raindrop Hearing Clinic, following a Master's degree in Inclusive Design at OCAD University. Also has experience in film and documentary production/directing.

Alwar Pillao

(CEO & Co-Founder)

A Master's graduate in Inclusive Design, who went on to work as an accessibility expert for the Ontario Ministry of Education. Subsequently held various UX roles, both freelance and at Rogers Communications.

Job (1)

Sales & Account Management