Director of Revenue Operations, Aspire

• This role is ideal for someone energized by fast-paced environments and who can think critically while delivering results
• 7+ years of experience in Revenue or Sales Operations in SaaS, software, or technology environments
• Expertise in Salesforce and a comprehensive understanding of enterprise sales and marketing tools
• Strong analytical skills with the ability to transform complex data into actionable insights
• Proven ability to influence cross-functional teams and foster collaboration
• An ownership mindset with adaptability to work hands-on in a dynamic, fast-paced environment
• Excellent prioritization skills and the ability to clearly articulate the rationale behind initiatives

Desirable

• As a Director of Revenue Operations, this individual will lead and refine all facets of our Sales and Revenue Operations processes, ensuring strong alignment across our GTM teams and driving long-term, scalable growth
• They’ll be a trusted partner to our Sales, Marketing, Customer Success, Product, Legal, and Finance teams, bringing a strategic and analytical approach to identifying trends, risks, and opportunities that will help us make informed, impactful decisions
• Their work will focus on optimizing systems and processes to support our revenue goals, blending big-picture strategy with a hands-on approach to execution
• Revenue & Pipeline Forecasting: Develop and manage forecasting models, providing executive team updates on revenue and pipeline status
• Performance Metrics & Reporting: Establish KPIs, dashboards, and reports to track sales funnel efficiency and GTM effectiveness
• GTM Performance Insights: Manage revenue specific OKRs in partnership with the VP of Finance to ensure comprehensive insights into GTM performance
• Pricing Strategy: Collaborate with Finance on pricing models (e.g., subscription, usage-based, tiered) to optimize revenue and customer lifetime value
• Commission Strategy & Quota Planning: Work with Sales, Finance, and People leadership on commission strategies and quota setting to align incentives with performance outcomes
• System Development Roadmap: Create and execute a roadmap for system enhancements, focusing on stability, data integrity, scalability, and process optimization
• Continuous Improvement Initiatives: Lead initiatives to improve pipeline generation, customer lifecycle management, and retention strategies across GTM teams
• Stakeholder Communication: Ensure transparent communication of system updates to relevant stakeholders
• Sales Processes & Program Design: Design and implement sales processes and programs, including core business cadences around All Hands and operational metrics
• Deal Desk Oversight: Oversee the Deal Desk function to streamline deal management and improve process efficiency
• Salesforce and Marketo Optimization: Partner with Salesforce and Marketo administrators to optimize the system and other sales tools, focusing on data quality, process consistency, reporting, and overall system efficiency
• Team Alignment: Act as a liaison across Sales, Marketing, Finance, and Customer Success to ensure GTM team alignment in driving revenue
• Enablement Resources: Collaborate with Sales and Marketing to develop training programs, playbooks, and resources that enhance team productivity and performance
• Revenue Operations Team Development: Build and lead a high-performing Revenue Operations team, focusing on skill development, career growth, and effective mentorship to support Aspire’s growth trajectory