Customer Support Representative, ClosingLock

Salary not provided

+ Equity compensation

Salesforce
Intercom
Junior and Mid level
Austin
ClosingLock

Real estate wire fraud prevention

Be an early applicant

ClosingLock

Real estate wire fraud prevention

21-100 employees

RetailB2BReal EstateSaaSCyber SecurityFraud

Be an early applicant

Salary not provided

+ Equity compensation

Salesforce
Intercom
Junior and Mid level
Austin

21-100 employees

RetailB2BReal EstateSaaSCyber SecurityFraud

Company mission

To protect title companies, attorney offices, and their customers from social engineering, email spoofing, clone phishing, email hacking, imposter fraud, and compromised accounts.

Company mission

To protect title companies, attorney offices, and their customers from social engineering, email spoofing, clone phishing, email hacking, imposter fraud, and compromised accounts.

Our take

Wire fraud accounts for an estimated $1 billion dollars every year within real estate, and the prevalence of this kind of fraud is on the rise. ClosingLock is aiming to stop this, by providing secure communications and a payment platform to real estate business.

Most wire fraud in this industry is committed via email hacks, so ClosingLock’s initial product was a secure portal for payment communications, but it has since grown. The company now offers docs-sharing and loan verifications on its platform as well, marketing itself as the do-it-all payment security platform for real estate.

Its model has been successful, with over $100 billion In transaction value in its first four years. But there are other companies offering fraud prevention services - rival Pondurance offers a data/expert-integrated fraud detection service, though not specifically aimed at the real estate industry. ClosingLock hasn’t quite cornered the market, but it is building up to be a strong player.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Unlimited PTO
  • Downtown parking included
  • Medical, dental, and vision insurance

Company values

  • Provide Superior Customer Service
  • Deliver High Quality Products
  • Lead with Humility
  • Work with a Purpose

Funding (2 rounds)

Feb 2024

$12m

SERIES A

Aug 2022

$4m

SEED

Total funding: $16m

Leadership

Abigail White

(Co-founder)

Previously worked as Assistant General Manager at Village Mall Management, and Assistant Manager at Anthropologie. They were also a Staff Writer and Digital Media Specialist at The American Genius.

Andy White

(Co-founder & CEO)

Formerly an Engineering Scientist at KnuEdge and Performance Architect at Samsung.

Jobs (9)

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Software Engineering

People, HR, Recruitment