Member of Technical Staff, Convergence

General agents are not a novel concept, but Convergence’s focus on general aid rather than tailored software for specific markets acts as a broad market calling card. Indeed, product flexibility is at the core of Convergence’s AI models, encouraging its customers to decide what its models are suited to within the context of their own business. The idea is that the customers adapt the AI agent to a number of skills in a similar way to which humans learn. Convergence calls this a theoretical “long-term memory” for AI, elevating the general models' flexibility to various automated jobs.

£12 million in seed funding from the founders' former employees Shopify alongside a pitch in from Salesforce is a springboard for the young company. It also goes some way to indicate the kinds of companies (fintech and eCommerce) that Convergence will attract as customers in the future for its adaptable, general agents.