Director of Customer Implementation, 86 Repairs

Managing maintenance and repairs is an expensive and time-consuming challenge for many restaurants. 86 Repairs solves this problem by leveraging data analytics to create preventative maintenance plans for restaurant managers.

• Intentionality: It’s one thing to get something done - it’s another to do it with intention. To the best of our ability, our work is thoughtful, designed, planned. Our answer is one of responsiveness, not reactiveness. We create frameworks that provide us with meaningful data, to help us make decisions from a place of calm, instead of a place of chaos.
• Accountability: We believe in autonomy. Your work is yours to own. You’re empowered to own it. While you own it, give a shit. Follow through on what you commit to do. Say what you mean, mean what you say. And while you’re doing it - take pride in it. Invest your energy in your commitments. Own the success when things go well. Blame no one when things go wrong.
• Personal Development: Growth is a mindset that captures how we think about the company we're building, the work we're doing, and the people we're becoming. We cheerlead everyone to expand and flourish at their own pace, as we transform into versions of ourselves we're proud to know. As we learn, we share, encouraging the growth cycle.
• Positivity: It really is all about attitude. We choose to pick a positive one because it sure as hell beats the alternative. To us, positivity means generosity, celebration, gratitude, humility, and humor. Positivity means extending praise, having fun, and not taking ourselves too seriously.
• Experience: What we observe, encounter, and undergo matters. It matters for our customers, our partners, and ourselves. It matters because we crave meaning, and want our interactions to be as human as we are. To be as inspired as we are. Ask yourself: what would happen if every interaction you had was an experience?
• Adventure: Do you enjoy the journey? Around here, we view change as exciting, not threatening. Change gives us the chance to grow, explore our curiosities, and push us to embrace the unknown. We’re okay with the unknown because we’re not seeking a destination. We are seeking adventure, and the spirit and sense of it course through everything we do.
• Relationships: We’re the company we keep. We cherish relationships that are healthy, resilient, and real. We invest in the right ones, and not at all costs. A right relationship is bilateral, supportive, empathetic, and lasting. To build stronger and deeper relationships, we’ll take a walk in someone else’s shoes, and hand them ours for size.

Total funding: $24m