Quality Assurance Engineer, Keycafe
SaaS/IoT, Software + Hardware Testing
CA$70-90k
Plus bonus
More information about location
Smart key management
Open for applications
Smart key management
21-100 employees
Open for applications
CA$70-90k
Plus bonus
More information about location
21-100 employees
Company mission
To ensure their customers have a seamless access experience.
Role
Who you are
- 2+ years of QA, test automation, or debugging experience
- Skilled in designing unit, integration, and regression tests
- Familiar with Java (Grails), Python, and JavaScript (Node, Angular)
- Comfortable testing hardware and IoT devices, or eager to learn quickly
- Strong analytical skills with the ability to isolate and clearly communicate issues
- Based in Vancouver and available for regular on-site SmartBox testing
Desirable
- Experience testing hardware-enabled SaaS or IoT platforms
- Background in networking, connectivity, or embedded system QA
- Familiarity with cloud monitoring tools and log analysis
What the job involves
- At Keycafe, we’re looking for a QA Engineer who thrives on digging into complex systems, ensuring reliability across both software and hardware, and acting as the critical safeguard for product stability
- This isn’t just about running tests — it’s about owning the quality of a global IoT platform used in mission-critical operations every day. You’ll support our software team, but also roll up your sleeves at our Vancouver office to test SmartBox hardware in real-world conditions
- This is your opportunity to have measurable impact across our entire product stack, from cloud software to IoT devices deployed worldwide
- Own quality assurance across both software and hardware, ensuring our SmartBox systems are bulletproof in production
- Design, write, and maintain automated and manual test cases for web apps, APIs, and embedded systems
- Reproduce and verify bugs in staging and production, then drive resolution with developers
- Run real-world tests on SmartBoxes and hardware components in our Vancouver office, simulating customer environments
- Investigate difficult issues involving hardware, networking, or connectivity
- Analyze logs and telemetry to troubleshoot user-reported problems
- Continuously improve QA processes to accelerate development cycles without compromising reliability
Our take
The explosion of short-term property rentals in the previous decade shows no signs of slowing down. And this marketplace has led to a number of adjacent businesses focused on servicing these properties.
Keycafe is one of those businesses. It delivers security assurances for property owners through smart, internet connected key lockboxes. Users can remotely manage and hand-off physical keys to their employees, guests, and customers.
Its unique IoT technology and refined management dashboard make for a widely admired product, with the company experiencing tremendous growth. The challenge for Keycafe will be demonstrating the validity of its product across more, and more varied, use cases in the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Feb 2021
$1.1m
EARLY VC
Total funding: $1.1m
Company HQ
Chinatown, Vancouver, BC
Leadership
Clayton Brown
(Co-Founder & CEO)Prior to Keycafe, Clayton worked as a principal at a family office in Vancouver and as a Consultant at McKinsey & Company. Has over $2 billion in private equity and new venture transaction experience.
Jason Crabb
(Co-Founder & CMO)Prior to joining Keycafe, Jason served as chief marketing officer to Nautilus Explorer and Nautilus Lifeline. Before marine technology, they owned and operated a marketing agency in Vancouver for 10 years that launched a number of leading coffee and hospitality brands.
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