Enterprise Customer Success Manager, Aisera

$130-150k

JavaScript
Python
Java
Senior and Expert level
San Francisco Bay Area

Office located in Palo Alto, CA

Aisera

AI-driven workplace automation software

Open for applications

Aisera

AI-driven workplace automation software

201-500 employees

B2BArtificial IntelligenceEnterpriseHRCustomer serviceSaaSAutomation

Open for applications

$130-150k

JavaScript
Python
Java
Senior and Expert level
San Francisco Bay Area

Office located in Palo Alto, CA

201-500 employees

B2BArtificial IntelligenceEnterpriseHRCustomer serviceSaaSAutomation

Company mission

To help users with greater self-service by automating common to complex actions and tasks.

Company mission

To help users with greater self-service by automating common to complex actions and tasks.

Top investors

36% employee growth in 12 months

Our take

Aisera is an intelligent process automation platform startup that automates tasks, actions, and workflows for customers using AI tech. Thus providing its users with cost-cutting opportunities, while boosting productivity.

With the increased interest in AI solutions, plenty of competitors are vying for a position in the lucrative and expanding workflow automation market. From startups like WorkFusion, and strong contender UiPath, to larger giants like Microsoft and IBM, Aisera is under pressure to distinguish itself. However, as it is the world's first AI-driven EX and CX service platform, the company has seen an unprecedented 300% YOY growth.

Aisera counts on a 75 million strong user base, including big-name enterprise clients like Zoom, McAfee, and Autodesk. This demonstrable success in helping large companies accommodate growth without compromising on customer service will prove vital in winning significant market share. Its accelerated focus on strategic partnerships, which currently include the likes of Microsoft, Salesforce, and Slack, and further product development is likely to see Aisera continue gaining momentum.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Stock options
  • Remote work friendly
  • Medical, dental, and vision plans
  • $1000 as a one-time home office upgrade
  • Employee and Customer referral programs to participate in the success

Funding (last 2 of 6 rounds)

Aug 2022

$90m

SERIES D

Apr 2021

$40m

SERIES C

Total funding: $218.5m

This company has top investors

Leadership

Before co-founding Aisera, Muddu worked as CEO for Caspida, Cetas, Kazeon, Sanera and Rio Design. He holds a PhD in Computer Science from the University of California and owns more than 40 patents.

Christos Tryfonas

(Chief Architect)

Before co-founding Aisera, Christos founded and was CTO of Caspida, a cyber-security company. He has also co-founded Cetas, a cloud analytics company, and Kazeon Systems.

Jobs (16)

All locations

Software Engineering