Senior Customer Success Manager, Appinio
More information about location
Real-time market research
Job no longer available
Real-time market research
201-500 employees
Job no longer available
More information about location
201-500 employees
Company mission
To spread the power of consumer opinions.
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Company mission
To spread the power of consumer opinions.
Few candidates hear
back within 2 weeks
17% employee growth in 12 months
Our take
Businesses across industries are adopting more customer-centric operations, which means that they need to know what consumers want. Appinio is a DIY survey platform that can be used to generate representative results for individual target groups, collecting thousands of opinions globally from specific consumer groups to validate decisions and ideas in minutes.
Appinio was founded in 2014 to combat slow, expensive, and complex traditional market research methods. Its all-in-one platform allows users to design surveys, analyse and export results, create customised reports, and share insights. According to the company, its gamified approach results in highly engaged respondents which yields better data quality than alternatives.
Appinio serves a wide portfolio of companies in sectors such as food, education, and automotive, with notable clients including Netflix and Samsung. It boasts an impressively high net promoter score which, as a measure of customer loyalty and satisfaction, bodes very well for its continued success.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- Flexibility: Without a hard cap on the number of vacation days, we want to maximise the quality of life of everyone at Appinio by giving them the flexibility to find the right work-play balance
- Work from anywhere: Do your work from anywhere you can think of - whether in the office, at home, the beach, a hut in the mountains...
- (Virtual) Team Events: We love spending time together. Regular lunch breaks with special guest speakers or thirsty Thursdays - we always come up with new ideas
- Urban Sports Club: At Appinio, we're a sporty bunch. We support Urban Sports Club memberships where accessible so that you can get your body moving however you feel like
- Travel: For those commuting to our offices, we provide a monthly travel budget for your commute from a variety of providers ensuring CO2-neutral transportation
Company values
- Be positive: Good vibes only. We are known for our positive can-do attitude, our compassion and ego-less behavior. We value everyone for their individual strengths and treat everyone with respect at all times
- Own your results: At Appinio we are all entrepreneurs and take responsibility for the success of our mission. We are courageous, proactively seek ownership and constantly drive the company forward. We never say "that's not my job"
- Think 10x: We work at Appinio to leave a mark. We are passionate about our work, constantly challenge the status quo and never settle for mediocre. We embrace the future change that we create
- Show that you care: We genuinely care for our team, our clients and always seek what is best for Appinio. Beyond that, we care for our people and are aware of environmental and societal challenges. For us, entrepreneurial success and social responsibility can go hand in hand
Funding (last 2 of 3 rounds)
Oct 2018
$1.7m
SEED
May 2016
$1.1m
CONVERTIBLE
Total funding: $3.3m
Leadership
Jonathan Kurfess
(Co-Founder & Chairman)Attained a Bachelor's in Business, Management and Marketing before going on to found Appinio in 2014.
Max Honig
(Co-Founder & CEO)Previously worked at Amazon as a Transportation Development Analyst. They then moved on to become an Operations Manager at Rocket Internet before co-founding Appinio in 2015.
Articles
Endorsements
All
Nice people (1)
Open and honest communication (1)
Supportive management (1)
The people at Appinio are so supportive and positive. It doesn't matter from which department, everyone has a great energy.
People, HR, Recruitment
Nice people
Nov 2021
The communication at Appinio is very transparent and honest. All employees get the opportunity to ask questions to the leadership regularely.
People, HR, Recruitment
Open and honest communication
Nov 2021
My manager is very caring and supportive. She always makes sure I get the support I need and that I take care of myself.
People, HR, Recruitment
Supportive management
Nov 2021
Jobs (4)
People, HR, Recruitment
Sales & Account Management
