Senior Customer Support Analyst, Nayya

$64.5-75k

+ Stock options

Salesforce
Zendesk
Junior and Mid level
New York

3 days a week in office

Nayya

Healthcare benefits management

Job no longer available

Nayya

Healthcare benefits management

101-200 employees

HealthcareB2BArtificial IntelligenceEnterpriseRecruitmentHRInsuranceSocial Impact

Job no longer available

$64.5-75k

+ Stock options

Salesforce
Zendesk
Junior and Mid level
New York

3 days a week in office

101-200 employees

HealthcareB2BArtificial IntelligenceEnterpriseRecruitmentHRInsuranceSocial Impact

Company mission

To give consumers financial peace on their best days, and confidence on their worst.

Company mission

To give consumers financial peace on their best days, and confidence on their worst.

Top investors

Few candidates hear
back within 2 weeks

7% employee growth in 12 months

Our take

Nayya helps employers promote smart benefit choices amongst their workforce. Nayya's tools use AI and data science to process consumer data points, claims data and medical carrier information in order to return benefit recommendations and automated healthcare claims assistance to the end-user.

Nayya is filling an innovative market niche: whilst 85% of employees would welcome help selecting the right benefits, companies often struggle to offer it. Nayya is responding to this demand by securing partnerships with leading national employers, tech partners, and insurance carriers/brokers to help employers maximize the results of their health benefits spend by ensuring employees are getting the insurance they need.

Nayya has secured a high degree of investment since its founding, which the company is using to expand its software features, aiming to tap the freelancer and sole trader market. It's expanding further into other benefits that companies offer their workers, for instance in life insurance and mental health services. With a rapidly growing customer base, numerous partnerships and its annual revenue tripling over 2022, Nayya looks comfortably set to stabilize its market-leading position in the years ahead.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Well-being, mental health, and employee assistance solutions
  • 401(k) with Employer Match
  • Equity Options
  • Sabbatical Program
  • Nayya Health Days
  • Unlimited PTO
  • Company - wide retreats
  • Medical, Dental & Vision

Company values

  • The consumer is our North Star
  • We face challenges with moxie
  • We grow more through feedback
  • We empower creative thinking
  • We act quickly, learn, and adapt

Funding (last 2 of 3 rounds)

Jan 2021

$11m

SERIES A

Jul 2020

$2.7m

SEED

Total funding: $13.8m

This company has top investors

Leadership

Graduated from Georgetown University with a Doctor in Law. Became Director of Enterprise Sales & Partnerships at Demyst and then at Enigma. Alongside serving as CEO at Nayya, they are a Mentor at Entrepreneurs Roundtable Accelerator.

Jobs (7)

All locations

Marketing

People, HR, Recruitment

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