Contact Center Ride Success Agent, Ride Health

Salary not provided

$16 - $18 per hour

Entry and Junior level
Remote in US

More information about location

Ride Health

Transportation platform for healthcare patients

Open for applications

Ride Health

Transportation platform for healthcare patients

21-100 employees

HealthcareB2CRetailB2BEnterpriseTransportRidesharing

Open for applications

Salary not provided

$16 - $18 per hour

Entry and Junior level
Remote in US

More information about location

21-100 employees

HealthcareB2CRetailB2BEnterpriseTransportRidesharing

Company mission

To ensure every patient, everywhere, has access to the care and resources they need to ensure good health.

Company mission

To ensure every patient, everywhere, has access to the care and resources they need to ensure good health.

12% employee growth in 12 months

Our take

An impressive amount (at least USD $6 billion) is being spent every year on non-emergency medical transportation (NEMT). However, despite the volume of cash, 4 million patients miss their appointments every year due to transportation failures, resulting in billions in lost provider revenue.

Ride Health is addressing this market by fundamentally transforming NEMT from an analogue, disorganised process to its offering of a technology platform that manages end-to-end NEMT, from automated ride-scheduling to passenger performance-ratings.

Crucially, the platform complements rather than competes with major ride-sharing platforms’ entrance into the market. For example, Lyft now allow patient bookings where providers foot the bill. Instead, Ride Health offers a suite of NEMT options, including both Lyft and its largest segment: ‘mom-and-pop’ organizations who use Ride Health to access new clients.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Commuter benefits
  • Stock options / equity ownership
  • Medical, dental and vision insurance
  • 401k retirement savings plan
  • Life insurance, short and long term disability
  • Flexible vacation and WFH policy

Funding (2 rounds)

Jun 2021

$5m

EARLY VC

Jan 2020

$6.2m

SERIES A

Total funding: $11.2m

Leadership

Graduated from University of Pennsylvania with a degree in Health & Societies before going onto work in the field of health operations as a Researcher at Wharton School.

Job (1)

All locations

Operations & Strategy