Senior Software Engineer, PolyAI
+ Employee share options plan
AI-based customer service voice assistants
Job no longer available
AI-based customer service voice assistants
201-500 employees
Job no longer available
+ Employee share options plan
201-500 employees
Company mission
To develop voice assistants that strive to understand everybody, no matter who they are or how they speak.
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Company mission
To develop voice assistants that strive to understand everybody, no matter who they are or how they speak.
Our take
AI-driven customer service has spread quickly in recent years, but tends to involve rather limited automated voice and chatbots. PolyAI builds and deploys voice assistants for automating customer services, which sound like real humans.
This helps companies get an infinite and cheaper supply of their best human voice operators, which reduces customer waiting times, and increases customer satisfaction and retention. PolyAI stands out against rivals as its voice assistant can go live more quickly, in more languages, and it charges on a per-minute basis.
PolyAI clients include FedEx, PG&E, Caesars, Marriott and Unicredit. Available in the US and the UK, the company has made significant strides in its expansion efforts in both regions. It has also raised considerable funding towards further growth in the coming years.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- 𧑠Enhanced parental leave
- π Learning and development annual allowance for books, training courses and conferences
- π²Access to the company's 401(k) plan
- π©βπ» WFH allowance when you join!
- π§ββοΈ Discounts on gym memberships and relaxation app
- π‘ Flexible working from home policy
- π Regular team socials, company parties, monthly Poly-Seminars
Leadership
Nikola MrkΕ‘iΔ
(Co-Founder & CEO)Previously a machine learning consultant at Apple and holds a PhD in Machine Learning from Cambridge.
Eddy Su
(Co-Founder)Worked as a research intern at Facebook after completing his PhD in Information Engineering at Cambridge.
Shawn Wen
(Co-Founder & CTO)Holds a PhD from the Dialogue Systems group at Cambridge and worked as a research consultant at IPSoft Amelia team, and a research intern at Google Brain.