Business Development Representative, Kustomer
SaaS Platform / CRM that delivers personalized, effortless customer service
Job no longer available
SaaS Platform / CRM that delivers personalized, effortless customer service
201-500 employees
Job no longer available
201-500 employees
Company mission
Kustomer is on a mission to perfect the customer experience.
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Company mission
Kustomer is on a mission to perfect the customer experience.
51% employee growth in 12 months
Our take
Guiding and tracking customers through every step of their experience journey is of critical operational importance to companies. A bad customer service experience can destroy a brands reputation forever with a particular customer.
Kustomer's omni-channel SaaS CRM pulls together data from multiple sources across email, phone, chat, social and messaging apps to allow companies to build up a better picture of their customers and their own performance.
Founded in 2015, it’s the main platform used by high profile brands suchy as Deliver.com, Birkenstock, Abercrombie & Fitch, and Glossier. The company was acquired by Facebook for $1 billion in 2020, with a view to scaling up its own customer service offerings.
Kirsty
Company Specialist at Welcome to the Jungle
Benefits
- 100% Covered Medical, Dental, and Vision Coverage
- Stock options
- Unlimited Vacation Policy
- Fully remote (pending Facebook Acquisition)
- $500 WFH Reimbursement for New Hires
- $100 Monthly Reimbursement for Wi-Fi or Cell Phone
Funding (last 2 of 6 rounds)
Dec 2019
$60m
May 2019
$40m
Total funding: $173.5m
This company has top investors
Leadership
Bradley Birnbaum
(CEO)Serial entrepreneur Bradley has helped found eShare, Melita International, Assistly and Airtime. He has also been VP of Engineering at Salesforce.com and Senior Tech Director at AOL.