Customer Happiness Intern, Reedsy
€15-24k
Salary range depends on location
A place for authors to learn, create and market the best indie books
Open for applications
A place for authors to learn, create and market the best indie books
21-100 employees
Open for applications
€15-24k
Salary range depends on location
21-100 employees
Company mission
Reedsy's mission is to change the way books are published by giving authors and publishers access to talented professionals, powerful tools, and free educational content.
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Company mission
Reedsy's mission is to change the way books are published by giving authors and publishers access to talented professionals, powerful tools, and free educational content.
Some candidates hear
back within 2 weeks
50% female employees
10% employee growth in 12 months
Our take
Reedsy helps authors find top publishers, editors, designers, translators and marketers. The company has built a community of over 1 million authors and due to the innovation of its service, it has been funded by the European Union through the EU's Horizon 2020 R&I program.
Reedsy stands out through helping authors at every stage of the publishing journey. The company offers various free tools in order to support authors - it offers insights into the writing craft on its blog, free writing courses on Reedsy Learning and its publishing professionals answer FAQ via video on Reedsy Live.
Reedsy also differentiates itself through its commitment to take climate action by reducing its carbon emissions - its a fully remote company that rarely organises in-person meetings, it supports responsible business travel by choosing trains over planes with economy class flights only and it supports vegan catering and snacks.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- Work from home opportunities
- Reedski, our annual team retreat in the mountains
- Paid maternity and paternity leave
Company values
- When we set out to build Reedsy, we want to help more people bring their ideas into life and publish in a professional fashion. We didn't have a clear idea of what our culture should be — our focus was on the product, and the successive hires we made helped us define our culture
- Today, we have a multicultural team of over 40 people, who come from all continents and speak over 15 languages. They're concise communicators and autonomous individuals. They care about being excellent at what they do. Lastly, they have a sense of meaning — Reedsy's goal is to support a whole generation of creators
- We’re entrepreneurs, designers, writers, hackers, bikers, engineers, runners, developers, soccer analysts, musicians, photographers, readers, travelers, gardeners, knitters, hikers, campers, and hard workers. Come make this list longer :)
Funding (2 rounds)
Jun 2016
$1.2m
GRANT
Jul 2014
$0.1m
SEED
Total funding: $1.3m
This company has top investors
Leadership
Emmanuel Nataf
(CEO)Previously studied at York University - Schulich School of Business.
Matthew Cobb
(Lead Designer)Previously Freelance Designer at Virgin Gaming for 3 months and Web and GUI designer at Personal Web Design Work for 2 years.
Ricardo Fayet
(CMO)Studied International Business at HEC Paris. Previously Marketing Analyst - Trainee at Hermès for 6 months.
Diversity, Equity & Inclusion at Reedsy
Emmanuel Nataf (CEO)
- As over 2.5m people visit Reedsy's website each month, we make sure that our content is as diverse and inclusive as possible.
- We're a team of 47 with people from all colors, religions, sexual orientation, etc.
- 50% of the company is female/male.
- We speak over 15 languages.
Articles
Endorsements
All
Opportunities to learn (1)
Autonomy (1)
Intelligent people (1)
Supportive management (1)
People of all backgrounds are welcomed (1)
Flexible working (1)
I feel autonomy is one of Reedsy's most important characteristics. The company trusts each employee and gives them the freedom to do their work. You are also encouraged to come up with new things you want to work on, giving you the chance to create your challenges.
People, HR, Recruitment
Autonomy
May 2022
At Reedsy you can find talented people. They are all very knowledgeable about what they do, but they are also always willing to help and explain things if necessary. They are also super creative. For example, creating Bookdle for April fools was amazing!
People, HR, Recruitment
Intelligent people
May 2022
Being a completely remote company you can find people from all backgrounds in Reedsy. It is also something encouraged by the company, having a more diverse team has allowed us to come up with more creative ideas and solutions.
People, HR, Recruitment
People of all backgrounds are welcomed
May 2022
With not much experience in community management, everything was new to me. But this meant that I had the opportunity to learn a lot. And even today, there are always new things to learn, making it exciting to be part of a dynamic team!
Admin & IT Support
Opportunities to learn
May 2021
Reedsy took a chance on me despite having no prior experience in customer support and community management. I was allowed to make mistakes, learn, pitch ideas, argue, and give contrary opinions. The support through it all has been helpful and pretty great.
Admin & IT Support
Supportive management
May 2021
I work in a 100% distributed remote company. Before Covid, I travelled with my work, and it was wonderful! I got to explore new cultures and people without having to take an extended holiday. This also means flexible working hours. Somedays, I manage to log in a few dives and start working a bit later in the day.
Admin & IT Support
Flexible working
May 2021
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