Senior National Account Manager, Skin + Me
Beauty Retail
+ Equity in the business
More information about location
3 days a week in office (Paddington, London)
Personalised and accessible skincare
Open for applications
Personalised and accessible skincare
21-100 employees
Open for applications
+ Equity in the business
More information about location
3 days a week in office (Paddington, London)
21-100 employees
Company mission
To change the face of skincare.
Role
Who you are
- Strong experience working with major UK beauty and skincare retailers
- Commercially-minded and driven by hitting targets
- A passion for skincare and beauty with a deep understanding of the UK skincare market and trade marketing tactics
- Highly organised and able to effortlessly manage multiple work streams at the same time
- Confident communicator with strong negotiation and relationship management skills
- A strong analytical understanding of how to interpret data to measure success
- You have an entrepreneurial mindset and you’re a self-starter who thrives in an environment that strongly values individuals with a bias-for-action and execution
What the job involves
- You will lead the commercial sales growth within our trading retail accounts
- Establish and maintain amazing relationships at all levels within the Retailer + Department Store teams, including Buying/Trading, Merchandising, and Marketing, to ensure that Skin + Me is perfectly positioned to deliver high levels of commercial success, brand visibility, and product exposure
- Manage commercial negotiations on space and location, in-store visibility, and digital support with retailer Buying and Merchandising teams
- Build all net sales forecasts, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner to the Commercial Retail Director
- Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, in close collaboration with your Trade Marketing planning counterpart, Demand Planning and Supply Chain
- Work closely with Marketing, Visual Merchandising, PR to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention
- Retain agility to react to retail trends and maximise opportunities across channels to ensure we succeed in our mission to deliver a #1 ranking skincare brand across the estate
- Manage each account P&L, balancing investment with top-line opportunity. Monitor retailer profit contribution to achieve agreed profit margins
- Responsibility for reviewing product assortment and sales to maximise counter productivity in partnership with trade marketing
- Align trading plans with local teams to ensure a consistent and phased plan across all retailers within each region, avoiding unnecessary conflicts of activity
- Provide weekly by account business recaps and monthly reports that detail sell-thru by SKU, rankings, productivity, stock & sales and competitive analysis. You will participate in weekly retail planning team meetings to drive wholesale business and align on our forecasts
- Lead weekly S.I.S.O calls with teams and monthly meetings to review all business opportunities and make operational adjustments to deliver against your commercial plan
- Work with Visual Merchandising to ensure all updates are executed in a timely manner and communicated to buying teams for retailer approval
Application process
- 1. Apply via Otta
- 2. 15 min phone interview with Talent Team
- 3. 45 min interview with Retail GM
- 4. Final Interview & Meet the Team
Salary benchmarks
Our take
Back in 2018, Skin + Me's founders identified a huge problem in the world of skincare: people don’t just struggle with their skin – they struggle with how they’re supposed to deal with it. With no truly effective solutions available, the company set out to build a pioneering online dermatology service that provides personalised skincare.
Skin + Me takes customers through a simple online medical consultation and work with dermatologists to prescribe a treatment, personalised to the individual. Part of the company's unique selling point is that its made-to-order formulation arrives through a subscription box each month and comes in a ‘Daily Doser’ – a specially designed bottle that dispenses the exact amount of the product needed for daily application.
Skin + Me is supported by a team of dermatologists, pharmacists and direct-to-consumer experts, which allows it to deliver across the business - from skin science to building the technology platform behind it. The company's growth plans include continual development of its services while ensuring it sticks to its ethos: providing desired, effective, and personalised skincare.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
60% female employees
35% employee growth in 12 months
Company
Employee endorsements
Meaningful work
"I enjoy working for Skin + Me because I feel as though my work is contributing to the growth of the brand! I also enjoy that we are able to make..."
Funding (2 rounds)
Feb 2023
$12.7m
SERIES B
Sep 2019
$10.2m
SEED
Total funding: $22.8m
Company benefits
- 25 Days Holiday (+ all the usual Bank Holidays) - It's important to take a break and recharge, that's why we offer a generous holiday allowance
- Free Breakfast & Lunch - It’s important you are well fueled for the day so we've got your breakfast and lunch covered. Plus drinks and snacks are available too!
- Hybrid Working Policy - We are all remote on Wednesday and Thursday. When we are in the office, our core hours are 10-4. If you're an early bird you can do 7-4, and if you're a night owl 10-7. Need more flexibility around your life? Just let us know
- Equity - We offer a competitive salary and a generous share award package that means every employee has a stake in the business. We really are all in this together
- Healthcare Cash Plan - Taking care of your physical & mental health is important. That’s why you’ll be able to claim money back for dental, optical and physio costs, alongside 24/7 access to mental health support and more
- Culture club – Our culture club team meets every week to make sure we celebrate our big wins and milestones too, with parties, surprises and more.
- Workplace Nursery Benefit - For working parents, we’re proud to offer assistance, helping you save on nursery fees. The workplace nursery benefit allows you to save tax and National Insurance on the full cost of your nursery fees each month
- Development Budget - £500 per person, per year for any learning, training and development opportunities. Courses, books, software – if it helps you in your role, we’ll help you get it
- Plus the usual suspects - You’ll get discounted skincare for you, and 10 friends + family, too. You can also take advantage of our cycle to work scheme, a generous employee referral scheme and a dog-friendly office
Company values
- Honesty, always - We default to open. We’re not afraid of uncomfortable conversations. We stand up for what we believe & don’t shy away from a challenge. We share knowledge and feedback. We’re all about transparency
- In It Together - We treat others the way we want to be treated. We value everyone’s voice. We embrace diversity . We’re not afraid to fail and we’re open about mistakes (we’re all human). We celebrate the successes as a team and we have fun!
- Make An Impact - We make decisions with value and impact in mind. We’re passionate about doing the right thing. We hold ourselves and each other accountable. We stay focused on our goals. We take calculated risks
- Never Sit Still - We are motivated to make a positive difference in our customers’ lives. We embrace the unknown. We’re curious and restless, bringing passion to everything we do. We’re adaptable and open-minded. We’re constantly learning new ways of doing things
Company HQ
London, UK
Articles
Leadership
Horatio Cary
(CEO)Former engineer at Graze prior to co-founding Skin+Me.
Mike Passey
(CTO)Former Data Science Manager at Facebook and Data Analytics Manager at Graze.
Rachel Jones
(Chief Customer Officer)Former founding team member of Charlotte Tilbury.
Diversity, Equity & Inclusion at Skin + Me
Sadie Elford (Head of People)
- Championing equality and the gender divide at work is something everyone at Team Skin + Me cares about
- We believe that people from different backgrounds & cultures bring fresh ideas, ways of thinking and approaches which make the way work is undertaken more effective and efficient (as well as more fun & interesting!)
- We believe that everyone should be free to show up as their very best, most authentic self, however they identify
- We believe that equality is about human empathy, continuous education and living our values
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