Finance Operations Manager, RocketReach.co
More information about location
Contact finder for sales and recruiting
Be an early applicant
Contact finder for sales and recruiting
101-200 employees
Be an early applicant
More information about location
101-200 employees
Company mission
To enable individuals and brands to reach out to their audiences in an effective manner by unifying people around the need for accurate data and contacts.
Role
Who you are
- You are curious, product-driven, and have strong communication skills
- You value autonomy and function well in environments without heavy process overhead
- You are passionate about continuous improvement and finding creative and data-driven ways to optimize process, collaboration, and software delivery
- You lead with transparency and enjoy building tight-knit teams that are aligned around a shared mission
- You care about working with talented, low-ego, and overall good people
- Have experience leading billing functions or reporting to the lead of the billing function at a software company with enterprise, mid-market, and SMB type of customer contracts
- Have experience overseeing or supporting collection teams
- Have experience working cross functionally with Sales, Collections, and Finance
- Demonstrated owning initiatives and projects from beginning to end
- You have experience in companies who are venture backed or PE backed
- You have good experience working with NetSuite, SalesForce, Stripe, and Excel
- You have a history of working with geographically distributed and remote-first teams
- You are an effective communicator and a strong collaborator who emphasizes continuous learning, cross-team partnerships, and working in and building strong teams
- You value curiosity and possess a drive to continuously improve the teams and products that you work with
What the job involves
- RocketReach is in a period of rapid growth and we are looking for a strong Finance Operations Manager to lead our Billing function! Ideally this person is on Eastern Standard Time or only 1 hour difference
- As a Finance Operations Manager you will work closely with Finance, Sales, Customer Support, and Collections at RocketReach
- You will oversee the billing process for customer accounts, including ensuring invoices are sent out accurately and collected on time
- Reporting directly to the Controller, you have the opportunity to lead the billing function and ensure invoices are accurate and sent on time
- Collaborate with Sales team to ensure invoices are prepared in accordance to contract terms
- Assist the Sales team with customer onboarding
- Collaborate with Collections team on past due invoices
- Help ensure CRM is aligned with customer invoicing expectations
- Lead new initiatives to help automate internal operations to improve Revenue and Account receivable reporting
- Support the Direct Go to Market Operations to help scale growth in an efficient manner
- Support the Controller and the rest of the Finance team with projects to help improve the Company’s internal processes, automation, and operations
Our take
RocketReach is one of the world’s most popular professional email, phone and social media directories. Its tech scrapes data from public sources – company websites, phone directories, and social and professional networking sites – to compile contact information for hundreds of millions of professionals around the world.
The appeal of a database like RocketReach is powerful. Paying subscribers can access direct contact information for just about any professional to generate leads, boost sales, refine marketing efforts, and aid recruitment.
Since launching in 2015, the company has grown to have well above 16 million users, with many of the world’s biggest companies – Google, Facebook, Apple, Microsoft – amongst its business customers.
There have been some complaints and column inches, and indeed at least one class action lawsuit, surrounding how RocketReach harvests and sells personal data without direct consent. However, provided it operates within international data regulations, the company's service remains extremely popular with its customers and should continue to grow.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
Company
Funding (1 round)
Aug 2020
$65m
SERIES A
Total funding: $65m
Company benefits
- Remote-first workplace, with offices in Seattle and NYC for employees who prefer hybrid / office based work.
- 401(k) matching
- Medical, Dental, and Vision Insurance
- Strong Leadership - we care that you are happy at work!
- Investment in culture and resources for a distributed team
- Incredible amount of autonomy
Company values
- 🌎 Down to Earth ~ Low-Ego: we are a uniquely humble group that values being low-ego more than anything, and we have a strict no asshole policy
- 🚀 One Rocket, One Crew~ Collaborative: A team that can support each other, give and receive productive feedback, as well as coach and be coached is at the heart of our collaborative environment
- 📊Fueled by Data ~ Data-driven Decisions: Our decisioning is based on data, it is the currency on which we drive the business forward. Data is the Northstar of our product and our organization internally
- 💡Houston we have a Solution~ Solution-oriented: We are expert problem-solvers. Finding the right solution and the best possible way to get there together, is what our team strives for
Company HQ
Northwest Bellevue, Bellevue, WA
Articles
Leadership
Amit Shanbhag
(Co-founder & Founding Director)Before co-founding RocketReach in 2015, worked in engineering & product management for a number of companies including Shocase and Yahoo.com.
Andrew Tso
(Co-founder)Former VP of Growth at Shocase. Co-founded and was CTO at social and mobile apps company SocialWeekend, and served in senior engineering roles for Hi5, RealTravel.com, and AdForce.
Scott Kim
(CEO, not founder)Named CEO of RocketReach in 2020 after serving as President of Zocdoc. Before this was CEO of Bankrate.com, COO of About.com, and during a ten year spell at Ask.com served in a variety of leadership roles including CSO, CTO and Director of Engineering.
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