Commercial Operations Associate, Cleo
$60.8-75k
+ A variable compensation plan
More information about location
Working parent benefits platform for employers
Job no longer available
Working parent benefits platform for employers
201-500 employees
Job no longer available
$60.8-75k
+ A variable compensation plan
More information about location
201-500 employees
Company mission
To help families be their best at home and at work.
Role
Who you are
- You bring a strong analytical mindset, excellent organizational skills, and the ability to work in a fast-paced environment. This position offers opportunities for growth within the company
- Bachelor's degree in Business, Finance, or a related field
- Minimum of 2 years of experience in project management, sales operations, or a related role
- Excellent organizational and project management skills
- Proven ability to work effectively in a fast-paced, dynamic environment
- Strong communication and interpersonal skills
- Experience with spreadsheet development
- Ability to work independently and as part of a team
What the job involves
- You are a crucial member of Cleo’s commercial operations team and support the teams’ objectives to improve the efficiency and effectiveness of our commercial operations
- Collaborating with your team members, you manage strategic projects and day-to-day operations supporting our commercial strategy, including data analysis, process optimization, and cross-functional collaboration
- Project manage new client implementations
- Produce sales data reporting to support identifying trends, opportunities, and areas for improvement
- Implement processes to streamline commercial operations
- Collaborate with cross-functional teams to ensure cohesive execution of commercial strategies
- Update and maintain Cleo’s CRM systems to ensure data accuracy and integrity
- Prepare and present regular reports on relevant metrics
- Assist in market research to support business development efforts
- Support optimization of sales tools and technologies to enhance productivity
- Objectives of the Role:
- Enhance the efficiency of commercial operations through process improvement
- Support the commercial team with accurate, timely data analysis & reporting
- Support and project manage new client implementations
- Facilitate cross-functional collaboration to achieve business goals
- Monitor and report on key performance indicators (KPIs) to drive business performance
Our take
Designed to provide support to working families in America, the family benefits app, Cleo, uses clinician-designed family support programs to allow employers to show their commitment to helping working parents. There's growing evidence indicating that workplace family support is essential for maintaining a loyal, engaged, and diverse workforce.
Cleo offers family benefits to both prospective and current parents for free, so long as it’s through their employers. With the backing of numerous Fortune 500 companies, Cleo also provides personalized guidance for parents, from family planning all the way up to when a child turns 12 years old.
Looking ahead, Cleo is offering a package to employers that will help connect families with vetted caregivers via concierge support or, as an alternative, with family co-op options, depending on the parents’ preference. It is also looking to the adult care markets to expand its package.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
78% female employees
29% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2021
$40m
SERIES C
Mar 2019
$27.5m
SERIES B
Total funding: $80.9m
Company benefits
- Comprehensive medical, dental, and vision, and membership to One Medical
- Flexible hours, 12 weeks of paid parental leave, and (of course) access to Cleo to support you as a working parent
- Take the time off you need to come back feeling recharged
- Company paid coverage for life insurance, short- and long-term disability
- Set aside pre-tax dollars for 401k, Flexible Spending Accounts (health and dependent care), Health Spending Account, and transit/parking
- Well-being options including Perkspot, Personal Capital, Sofi, PetPlan, Employee Assistance Program, and more!
Company values
- We are deeply member & client focused
- We are relentless, purposeful drivers of change
- We create safety, belonging & possibility for all
- We build trust through our candor
- We deliver on our promises
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Chitra Akileswaran
(Clinical Advisor)They studied Medicine at Harvard, before founding Cleo in April 2016 as Head of Operations. Since then, they have also been Chief Medical Officer, alongside working as President at Alameda Health System.
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