University Recruitment Consultant, WayUp

• You have 3+ years of experience in a full-time Campus Recruitment role
• You have 3+ years in a role where you are analyzing data on a regular basis
• You have been in some sort of sales-related role, whether it be real estate, classic sales, customer success, or any other type of role that has a revenue generating component
• You have experience with Project Management
• Excel or Google Sheets advanced knowledge (at minimum, you understand how to create pivot tables)
• You have the discipline to manage and constantly re-prioritize many open tasks
• You’re exceptionally organized and detail-oriented
• You know how to identify a challenge, build an action plan and execute on it while quickly rebounding from any setbacks
• You’re a self-starter that can work independently
• You have excellent written and verbal communication skills
• You're an engaging and confident storyteller who informs and excites people
• You enjoy the entrepreneurial environment of a startup and are adaptable to your role extending past traditional functions
• You welcome change and the opportunity to build something meaningful
• You are eager to learn new things - technology, methods, tools, customer businesses, product features, etc

Desirable

• We are looking for a University Recruitment Consultant (also known as Customer Success Manager) to join our Customer Success team
• In this role, you’ll play an integral part in managing our Enterprise Clients, building and nurturing relationships with Key Decision Makers, and being a trusted advisor and thought leader in the HR technology and recruitment space
• Our ideal candidate is someone who thrives in a fast-paced environment, is extremely analytics / numbers-driven, and is passionate about building and maintaining strong relationships while embracing challenges
• Manage a book of business of approximately 20 Enterprise Clients. You act as a strategic arm/advisor to those clients, helping them better utilize the WayUp platform and helping them with best practices
• Analyze data on a regular basis for each client, and bring them data-driven recommendations -- you will be spending a lot of time looking through data, so we're looking for people who love data!
• Own the execution, optimization, success, and scale of each client in your book of business
• Hit at least 110% net revenue retention for all clients in your Book of Business (if you don't know what this means, no problem -- here is an article that explains it)
• Hit at least $25,000 in revenue expansion each quarter
• Deeply understand our product suite; you should be able to identify a customer challenge and how our technology can help solve that problem
• Lead client onboarding by managing internal resources and client deliverables
• Set KPIs with customers and analyze performance
• Be comfortable interfacing internally with Sales, Product/Engineering, Marketing, Branding, Operations, and more
• Think outside of the box!