Renewal Executive, Bedrock Learning
£30-35k
+ Bonus up to 30% of base
1+ day a week in office
Online literacy and English curriculum for schools
Open for applications
Online literacy and English curriculum for schools
21-100 employees
Open for applications
£30-35k
+ Bonus up to 30% of base
1+ day a week in office
21-100 employees
Company mission
To empower learners and support teachers.
Role
Who you are
- This role is suitable for an account executive or sales development representative with 1-2 years experience
- 1-2 years experience in a commercial setting. Preferably in a Sales or Account Executive role
- A bachelor's degree in business management, business, marketing, or a related field is preferred
- Strong communication, negotiation and interpersonal skills
- Ability to multitask and prioritise effectively, with strong organisational skills
- Understanding of the commercial landscape
- Proficiency in Microsoft Office, Google Suite and familiarity with CRM software (Hubspot or Salesforce preferred)
- Ability to work collaboratively in cross-functional teams
- Strong analytical and problem-solving skills
- Natural hunter-sales mentality; able to find and manage high-level business in an evangelistic sales environment
- Displays signs of commercial/entrepreneurial acumen
- Knowledge of the Education and Technology sector is preferred
- This is an excellent opportunity for a graduate who has had some experience in a commercial and is looking to further develop their sales skills, earning potential, and strategic capabilities
What the job involves
- Team: School Subscriptions
- Supported by: School Subscriptions Manager
- As a Renewal Executive, you will be responsible for supporting customer satisfaction and maximising customer lifetime value through successful contract renewals
- This role offers a dynamic opportunity for growth and development in renewals and customer success within an incredibly supportive team environment
- Training will be provided to equip you with the necessary skills and knowledge for success in this role
- Own and manage a region of schools and their individual renewal processes. Collaborate across functions to share and gather insights and best practices
- Proactively engage with customers throughout the renewal process, building strong relationships and understanding their needs
- Utilise segmentation and forecasting frameworks to identify opportunities for account growth and assess each account's risk profile. Clearly justify your decision-making to the Subscriptions Manager
- Ensure no lapsed subscriptions
- Negotiate contract terms and potential discount levels to secure timely and successful renewals
- Identify opportunities for upselling and cross-selling to existing customers
- Continuously suggest ways in which we can develop and improve our renewal strategy to ensure high customer retention rates and achieve a best-in-class renewal target
- Collaborate with the Teaching and Learning Consultants to understand customer satisfaction and address any concerns or issues that may impact renewals
- Use forecasting and segmentation processes to direct the Teaching and Learning team’s efforts
- Collaborate with the Teaching and Learning Consultants to develop strategies to identify and mitigate potential renewal risks
- Stay updated on Product and Marketing roadmap and enhancements by providing input on customer requirements and needs
- Share customer feedback and insights to drive product improvements and enhancements
- Liaise with Finance and Operations to ensure smooth contract renewals and compliance with company policies to ensure key contacts are always known, with productive relationships are developed
- Generate regular reports and analyses on renewal performance, customer trends, key metrics and present to the Subscriptions Manager
- Identify opportunities and risks to ensure process improvements, and present in team meetings and weekly standups
- Provide insights and recommendations to management based on data-driven analysis
- The role offers significant future career potential
Application process
- Closing date: Saturday 30th November
- Assessments: Complete psychometric tests through Test Gorilla and complete a copywriting task to assess your skills
- Video interview: A 30-minute recording about your experience, role knowledge and ambitions
- Phone screen: Interview with our Subscriptions Manager to discuss your experience, suitability for the role and cultural alignment with Bedrock Learning
- Values and competency interview: Interview to assess your cultural fit in the organisation, and discuss your experience to date
- Start date: Commencement Upon Hiring
Salary benchmarks
Our take
Children’s learning is usually structured and regimented, but a lot of the time, the curriculum is not tailored to the specific educational needs of each child. Furthermore, studies prove that there is a direct link between the vocabulary of a student and their overall progress academically.
Bedrock Learning is an online education platform that focuses on literacy skills in English. Using adaptive technology, Bedrock Learning’s platform is focused on children aged 3-13 and was founded by English teachers with experience in what will best elevate the work of educators. The platform provides time-saving tools, including self-marking capabilities and ready-made curriculum for both schools and parents, saving the institution’s teachers time that can be better spent teaching.
Leveraging automation and data analysis for school curriculum has many benefits. Platforms like Bedrock are not only useful for mainstream education but for those with specific learning difficulties like dyslexia. With a range of data analysis products in development, efficacy of its products have been tried and tested positively by students and teachers alike.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-35% employee growth in 12 months
Company
Funding (1 round)
Apr 2017
$0.2m
SEED
Total funding: $0.2m
Company benefits
- Annual pay increase
- 4-day week benefit
- Comprehensive private medical cover for you, your partner and your children including: GP services, mental health pathway, dental and optical, enhanced hospital lists and full medical cover
- Employee assistance programme for mental health, wellbeing, financial and legal support
- Eye examination scheme
- Hybrid working
- Office closure between Christmas and New Year
- £1,000 yearly personal allowance for training and development
- Company pension scheme
Company values
- We Are Innovative - We never stand still. We are always thinking of how to innovate, improve and add value for our customers
- We Are Committed - We care deeply about our mission and it shows in everything we do. We're committed to our team and enabling their success
- We Are Inquisitive - We wonder
Company HQ
Norwich, UK
Leadership
Aaron Leary
(CEO)Graduated from the University of Essex English Literature Programme before becoming an English Teacher and Literacy Coordinator at Harris Boys' Academy East Dulwich.
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