Customer Success Specialist, Laka

Dutch & English speaking

Salary not provided

+Share options +Company bonus scheme (if the company hits its targets, you'll get a cash bonus of 5% of your base salary annually)

Entry and Junior level
London

More information about location

Laka

Collective cover for cyclists

Job no longer available

Laka

Collective cover for cyclists

101-200 employees

FintechB2CTransportInsuranceFinancial ServicesSaaS

Job no longer available

Salary not provided

+Share options +Company bonus scheme (if the company hits its targets, you'll get a cash bonus of 5% of your base salary annually)

Entry and Junior level
London

More information about location

101-200 employees

FintechB2CTransportInsuranceFinancial ServicesSaaS

Company mission

To rewrite the rules of insurance so it's something people stand with, not against.

Company mission

To rewrite the rules of insurance so it's something people stand with, not against.

33% female employees

80% employee growth in 12 months

Our take

More and more people are switching to bikes, eBikes, and scooters for their everyday travel, yet insurance hasn't quite kept up. Traditional insurance can be quite expensive, unclear, and not designed for how people actually use these vehicles. Riders often face high excess fees, complicated claims, and limited support if their bike is stolen or damaged. At the same time, the fast-growing "green mobility" market is still pretty fragmented, making it harder to find simple, reliable coverage.

Laka is trying to fix this with a different approach to insurance, so, instead of charging fixed premiums, it uses a collective model where customers only pay for the actual cost of claims each month, making pricing fairer. Alongside offering coverage, it works closely with brands and retailers, integrating its insurance directly into the buying experience.

Recently, the company raised some serious funding, which will be used to support its growth across Europe and to explore acquisitions. Already operating in multiple countries, the company is aiming to become a leading insurer in the fast-growing micromobility space. With strong partnerships and a focus on fairness and sustainability, Laka is in a great position to expand further and shape how insurance works for green forms of transport in the future.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Flexible & remote working
  • Competitive pay and share options
  • Professional development fund
  • Employee mental health support through Spill
  • Awesome company offsites
  • Dog friendly office
  • Weekly online all hands meetings
  • Team lunch on us weekly

Leadership

Jens Hartwig

(Co-Founder & COO)

Prior to co-founding Laka in 2016, Jens was the COO for a startup incubator that specialised in InsurTech companies.

Ben Allen

(Co-Founder & CTO)

Ben has over 15 years of development experience, most recently as the Head of Engineering for Advance Global Capital

Tobias Taupitz

(Co-Founder & CEO)

Tobias has a background in Finance, having worked for both KPMG and Barclays before Laka.

Job (1)

Sales & Account Management