AI Forward Deployed Engineer, Efficy
+ Bonus system
CRM management tool
Job no longer available
CRM management tool
201-500 employees
Job no longer available
+ Bonus system
201-500 employees
Company mission
To support each business in their growth and make them more successful – wherever they are – by providing a strong European CRM solution.
Role
Who you are
- Strong software engineering background
- 4+ years of experience in data pipelines, ETL, and data quality
- Proficiency in REST APIs, webhooks, and event-driven architectures
- 1+ year of experience with CRM, SaaS, or enterprise integrations
- Understanding of AI/ML and agentic systems
- Comfortable working across multiple tech stacks
- Experience working embedded or consultative with customer teams
- Ability to translate business needs into technical solutions
- Strong stakeholder management and communication skills
- Ownership mentality and outcome-driven
- Proactive, strategic, and autonomous
- Pragmatic problem-solver with a balance between innovation and maintainability
- Curious and committed to continuous learning
Desirable
- Experience in forward-deployed or embedded engineering
- Background in consulting or customer success engineering
- Knowledge of data privacy and security in enterprise contexts
- Experience with AI orchestration platforms
What the job involves
- We’re growing in the Enterprise market and looking for a AI Forward Deployed Engineer fluent in French and English to join our tech & product team
- You’ll be embedded with our top customers, build AI powered integrations, shape their integration roadmap and drive continuous innovation in their Efficy environment
- Customer-embedded engineering:
- Act as the dedicated integration engineer for 3–5 strategic customers
- Build and maintain custom integrations, workflows, and AI automations
- Design scalable and maintainable solutions aligned with business needs
- Work onsite or remotely as an extension of the customer’s technical team
- AI & Agentic solutions deployment:
- Deploy and configure agentic AI capabilities
- Build intelligent workflows that automate business processes
- Integrate external AI platforms with Efficy’s CRM ecosystem
- Ensure compliance with security, data sovereignty, and access controls
- Integration roadmap ownership:
- Own the customer's multi-year integration strategy
- Proactively identify optimisation and innovation opportunities
- Translate business needs into technical solutions
- Drive continuous improvement rather than reactive maintenance
- Technical partnership & advisory:
- Participate in customer planning and tech decisions
- Provide guidance on integration patterns, APIs, and platform capabilities
- Stay current with emerging technologies and advise on adoption
- Bridge customer needs with Efficy’s product teams
- Quality & sustainability:
- Deliver production-grade, secure, maintainable code
- Document architectures and integration decisions
- Keep solutions aligned with platform updates and best practices
- Transfer knowledge when appropriate
- What’s in it for you?
- High-impact working directly with strategic enterprise customers
- Ownership of AI-driven integrations and long-term customer roadmaps
Our take
CRM solutions are heavily relied on today with the amount of automated communication needed. Efficy anchors its mission in boosting client sales by ironing out issues and simplifying customer data organisation, subsequently improving marketing communication.
Going toe-to-toe with competitors in the space, the company prides itself in having one of the most flexible CRM solutions in the market with a totally customisable software suite and segregated modules. Through several acquisitions the company has shown astounding growth, committing to its 2019 5-year plan of multiplying the company’s size by 5.
Since its founding in 2005 Efficy has grown to boast 330,000 daily users with 13,500 clients across 60 countries. Changes to the C-suite have recently brought on a new CEO, CSO and CFO to drive the company’s growth initiatives and nurture the sales team to build business further across Europe and continue scaling.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Kraainem, Flanders
Leadership
Alfonso Tasso
(CEO)Prior to joining efficy in 2024, Alfonso spent nearly 9 years at Planet as CEO of Hoist Group and as President of Hospitality. Before this, he spent 12 years at Swisscom as a Country Manager of Italy, Chief Product & Marketing Officer of Hospitality, and CEO of Hospitality & EVP.
Jean-Charles Nicolas
(Group CFO)Prior to joining efficy, he was the CEO of Wisembly, and Deputy CEO/CFO at AlticeDo.
Prior to joining efficy in 2024, Steen was a Group Technical Director at Mercell Group and held various Director roles at Visma. He also spent nearly 13 years at Danske Bank as a System Manager and Senior Development Manager.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job