Customer Care Advisor, HeliosX

I've been tasked with challenging but engaging problems, and given the autonomy and freedom to choose the tech to solve them. Being a smaller company, we are growing fast and so there will always be new challenges to solve.

We are able to allocate time and resources into our career development. That can take the form of picking up a piece of work which is new to you and being given the time and support for learning as you go, or setting aside time to go through online courses which interest you.

The team at HeliosX are all great people. There is a hiring philosophy which we stick to; excellent people hire excellent candidates. This means that you are surrounded by the best people to learn from.

Empathic and energetic team is what makes you feel good when you go to work Monday morning. Imagine how important it is if you work remotely! And I love Mondays, and Tuesdays, and... ok, you got the idea :)

After many years in banking and insurance I decided that I want to invest my time to something more meaningful, helpful. It should be either education or healthcare. And here we go! In HeliosX I helping people to enjoy their life and become a better version of themself by building a modern and effective healthcare system

Starting from very first interview with HoD I was surprised how open and hones company was in terms of what goes well and where I can help to improve. Many of those pain-points were already actioned, some still require our attention, but being able to speak honestly about good and bad across all the levels and being sure that you were heard, makes me feel better. Open honest retros, regular "All hands" and one-o-ones are more then enough for me to know about company and company to know about me

HeliosX is a fast-paced and fast-growing organisation, which always makes for interesting work. The team is quick to adapt new working approaches, and doesn't shy away from trying out innovative solutions. With the team growing rapidly, ideas are always welcome and encouraged from all members, no matter the length of their tenure.

At a high level the companies goals are regularly communicated to all employees, as well as the reasons for setting those goals. In software development it's important that all team members can have their voices heard, without judgement. Discussions and feedback are encouraged at any time. This regular communication spreads knowledge throughout the department, and ensures all team members are striving for the same outcome.

The energy at HeliosX is fantastic, everybody is truly committed to creating a product that will improve our customers lives. The company is full of smart, fun and friendly people. Everybody is given the freedom to formulate and take ownership on ideas to improve the product.

It's exciting working in a company with creative minds that aims to relieve healthcare challenges through technology, digital innovation and custom evidence based treatments.

"Health tech to improve the quality of life" I am really aligned with the mission of the company and love seeing how many people we are serving and helping improve their well being.

If you like working hard then you like to be on the hard working team! Everyone works hard with a clear visions and targets at HeliosX and we all get to celebrate milestones together.

Our company mission is clear, we want to help as many people as we can access affordable healthcare which we know can improve quality of life dramatically.

Everyone is so welcoming, collaborative and passionate! It's a genuinely wonderful place to work with colleagues who I admire and who inspire me. There's a real buzz and drive towards making things happen

I find the leadership guide and nurture while empowering employees to use their expertise to deliver projects. I feel I can do my best work because I'm able to use my experience and training to do what I know is right but I know the leadership team is there as a sounding board for when I need them.

HeliosX's mission is clear and the company's values undeniably support this. It's growing fast and I feel part of a great team with a strong and inspiring leadership that cares about its employees.

With strong growth, a dynamic work place and force with lots going on, acheivements do not go unnoticed. The company cares about its employees and positive encouragement is part of that.

There is a hunger within the teams to achieve the goals they set. Everyone within the company is friendly and everyone is there to support each other in reaching their goals. It's a fun place to work with achievement at its heart.

My manager and senior colleague are incredibly supportive! My manager checks in regularly on my progress and how I'm doing with my work. My senior colleague has provided an in-depth onboarding form and proactively organises calls to assist my work and provide encouragement. The company has also set aside a budget for career progression courses.

The team works very well to encourage one another in their work. Feedback is provided in a friendly manner and deadlines (when missed) are viewed sympathetically.

Although HeliosX's main office is in central London, the company has successfully moved to hybrid/virtual work. I have managed to do my work virtually (and for the foreseeable future) which has helped my work/life balance immensely.

Helios X is a mission led business which means the output of our day to day work is always meaningful and changing the world for the better.

Our hybrid and remote working policies mean we have a huge diversity of talent helping us to achieve our mission across the globe.

Everyone is friendly, intelligent and dynamic which is super important for a quickly scaling business.