Partner Success Manager, Otrium
2+ days a week in office (Houthavens, Amsterdam)
Online sustainable fashion outlet marketplace
Open for applications
Online sustainable fashion outlet marketplace
101-200 employees
Open for applications
2+ days a week in office (Houthavens, Amsterdam)
101-200 employees
Company mission
To tech-enabling designer brands to make sure every item they produce is worn.
Role
Who you are
- 5+ years of experience in business development, customer success, strategic account management or equivalent
- Experience in the fashion industry is a plus
- Combines great people skills with excellent commercial and analytical intuition and an energy to get things moving and deliver business results
- Demonstrated sales & negotiation experience and using (informal) influence to find consensus between internal and external stakeholders
- Proven ability to identify and capitalise on business opportunities to drive success
- Strong ability to think ahead, plan effectively, and align initiatives with company goals
- Excellent analytical skills - you’re easily able to turn data into insights and recommendations
- Experience in navigating complex relationships with a wide variety of (high-level) stakeholders
- Key ability to perform effectively under pressure, maintaining focus and composure
- A proven, successful track record of working with targets and KPIs
- Available to travel once or twice per month to meet brand partners in-person
- Fluent English and French OR German language skills!
What the job involves
- As a Partner Success Manager at Otrium, you will manage an assigned portfolio of enterprise fashion brands and be responsible for developing the full strategy and business with those partner brands
- You will be part of a highly energetic and ambitious team responsible for managing and growing Otrium’s international fashion brand stores
- Your daily tasks involve building a strategic partnership with these brands - by setting joint business plans, analysing/presenting to brands on their sales performance and removing obstacles to growth
- You will manage relationships with senior stakeholders (both internal and external) and achieve joint goals through a structured project-based approach
- Develop and maintain strong, long-lasting relationships with brand partners
- Responsible for the performance and growth of 5 - 20 enterprise brands e-com stores on Otrium (think Axel Arigato, Tommy Hilfiger, Alexander McQueen, .. )
- Identify, negotiate and execute commercial opportunities to grow your assigned portfolio of brand stores
- Work closely together with internal and external stakeholders to gather key data and create and agree on bespoke store strategy and set goals
- Monitor and Implement actions internally and externally to reach the goals
- This is a quota carrying role - your performance is assessed based on business results and your variable compensation is tied to the results
Our take
Otrium is part of a growing movement to address the tons of waste created by the fashion industry due to unsold goods. Otrium gives brands an online direct-to-consumer outlet store with full control over pricing, merchandising and visibility.
Otrium offers brands a number of key advantages compared to the old ways of dealing with excess inventory such as brick-and-mortar retail outlets. It provides control over price, inventory and a technology platform that gives brands real time data and analytics on how the items they are offering are selling. The site also gives brands an easy way to sell online without the effort involved in creating their own website, and can provide analytics showing how to price excess inventory to achieve sell-through.
To date, Otrium has over 300 brand partnerships with both up-and-coming designers and luxury names, such as Karl Lagerfeld, Joseph, Anine Bing, Belstaff, Reiss, and ASICS, and more than 3 million shopping members. However, it had to shut down US operations to refocus on Europe in a 2024 profitability push.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-15% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2021
$120m
SERIES C
May 2020
$25m
SERIES B
Total funding: $154.1m
Company benefits
- Employee discount
- Flexible working hours
- Working from home allowance
- Home office set-up
- Laptop
- Pension scheme
- Travel reimbursement
- Referral bonus
Company values
- #Only together: We are a human business. We are empathetic. We are inclusive. We care about each other, our customers and partners. We know that developing innovative solutions in today’s fast-pace world is complex. It takes more than one person to succeed!
- #Humble and Real: We are grateful, we are humble, we are open. We listen, we learn, we share. We’re modest and always open to the possibilities and different perspectives
- #We own it: We are passionate, high performing, we drive for output. We bring things home! We are agile and adaptable problem solvers. Prepared to fail and learn fast, we embrace and share mistakes so that we learn from them
Articles
Leadership
Max Klinjnstra
(Co-Founder)Background in both web development and fashion as co-founder of digital development studio Orbitnow and fashion brand BreakingRocks
Milan Daniels
(C0-Founder)Background in both web development and fashion as co-founder of digital development studio Orbitnow and fashion brand BreakingRocks
Salary benchmarks
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Diversity, Equity & Inclusion at Otrium
We are all D&I Representatives (Ambassadors of inclusion)
- Otrium is also committed to fostering an inclusive and diverse community of employees with a strong sense of belonging.
- We believe we are bettered by all forms of diversity, and take pride in working with talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation
- Here’s to freedom, flexibility, and global inclusivity!
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