QA Analyst, Mobot

• Mobot is seeking a tech-savvy and detail-oriented doer to help us build best-in-class operations for quality assurance
• You may have built your own app or recently finished code bootcamp and want to break into software development
• Maybe you’ve worked in tech retail, Quality Assurance, technical support
• Maybe you are a gamer with an eye for detail
• No matter your background, you are a team player who is comfortable delivering high quality results in an incredibly dynamic environment
• To be successful in this role, you must be exceptionally detail-oriented, customer-centric, and a great problem solver
• If you are hustling to break into tech but aren't sure how - you love technology, have an uncanny eye for detail, and thrive in a fast-paced environment, we think this role might be right for you
• Detail-oriented - you have a deep attention to detail. You probably found a typo or formatting error in this job posting. Our customers rely on us to observe nuanced issues in their mobile apps and provide detailed context
• Tech-savvy - you have strong knowledge and experience with computers and smartphones. We test on various iOS/Android phones & tablets. We also use MacBooks
• Time management - you are able to efficiently manage multiple customer requests while delivering in a timely manner
• Excellent communicator - you can clearly articulate your ideas through verbal and written mediums to teammates
• Logical and critical thinker - you can quickly get up to speed and think on your feet
• The boring stuff - you are proficient with modern productivity software - Google Suite, slack, etc

Desirable

• This role is in-person in NYC, and the working hours for this role are 12pm-8pm ET
• Quality Assurance (QA) Analysts are on the front lines of Mobot - ensuring we find and report bugs to our customers so that they can improve their apps
• As an QA Analyst at Mobot, you will execute tests, analyze results, and report observations to our customers
• You will also be an important front-end voice for our team, working cross-functionally with Customer Success and Engineering, as we improve our internal products
• We are a small but mighty team where everyone wears many hats. This is a dynamic role, and responsibilities will evolve as you grow with Mobot
• Perform and oversee manual tests for multiple mobile applications
• Collaborate with internal team members to address incoming customer requests
• Document your findings from testing via written text and video captures
• Assist the Customer Success team with investigations focused on mobile app bugs discovered during testing
• Plan and execute automated mobile application testing with mechanical robots
• Attend daily stand up meetings and document processes

• Does this role sound like a good fit? Interested candidates should submit a resume
• We may be a robotics & automation business - but rest assured we read every application we receive (seriously!)