Customer Support Representative, Shuffle

Thursday to Monday

£30-32k

Junior and Mid level
London

3 days a week in office (Hoxton, London)

Shuffle

Restaurant investor and rewards app

Be an early applicant

Shuffle

Restaurant investor and rewards app

1-20 employees

FintechB2CHospitalityRetailB2BSaaS

Be an early applicant

£30-32k

Junior and Mid level
London

3 days a week in office (Hoxton, London)

1-20 employees

FintechB2CHospitalityRetailB2BSaaS

Company mission

To fuel the continued growth of the hospitality ecosystem.

Company mission

To fuel the continued growth of the hospitality ecosystem.

Our take

Rewards platforms for the hospitality industry can tie restaurants with badly matched businesses and risk being quickly forgotten by users. Uninspiring brands, failure to evoke customer loyalty and the fact that an average of 60% of restaurants fail in their first year sparked the idea of Shuffle, a restaurant investment and rewards platform.

The ecosystem that Shuffle is building is a rather neat one. Investing directly into restaurants, bars and cafes, the company uses its financial returns to set up rewards programmes for its partner restaurants and the customers who sign up to the Shuffle platform. The rewards themselves are, on average, valued at about 20% of their order. They’re randomised, ensuring a fun and unexpected reward for customers, which adds a hint of gamification to a meal out. Ultimately, hospitality businesses gain a loyal customer base, customers gain a deal sweetener for their evening out, and Shuffle makes a profit through its platform, reward partnerships and investments.

Shuffle is currently available in Manchester and Liverpool, but has longer term plans to expand out across the UK. Its hybrid reward platform and investment portfolio have a lot of potential for widespread adoption.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • 20 days holiday + seasonal holiday shut down in December
  • Off-sites every 6 months
  • 12 work-from-anywhere days annually
  • Cycle to work scheme
  • Wednesday lunches + monthly socials

Leadership

Ollie Purdue

(Co-Founder & CEO)

Previously founded Loot (a digital bank with 200,000+ users, backed by SpeedInvest & Global Founders Capital); Partner at Antler; CPO at Bó (NatWest’s digital banking arm)

Enzo Ottens

(Co-Founder & COO)

Previously founded Earnr (finance & tax app for freelancers, backed by 7Percent Ventures & Antler); Chief of Staff at Mettle (NatWest’s SME banking platform); Consultant at Deloitte; LBS MBA

Jobs (2)

Operations & Strategy

Sales & Account Management