Senior Product Designer, Mention Me
2-3 days a week in office
Growth engine powered by authentic human influence
Job no longer available
Growth engine powered by authentic human influence
21-100 employees
Job no longer available
2-3 days a week in office
21-100 employees
Company mission
To make brands think advocacy-first by turning referral into a strategic acquisition channel that enhances wider marketing activity and the customer experience.
Role
Who you are
- At least 5 years in a UX/UI Design and/or Product Design role delivering digital products
- Experience working in SaaS, Martech, or B2B industries
- A thorough understanding of user behaviour psychology
- Experience with HTML, CSS, responsive design, some understanding of React, as well as technical constraints and their impact
- Proficiency in current design and user testing tools such as Figma, UserTesting, and Maze, as well as emerging AI technologies
- A solid understanding of user-centred design principles, interaction design, and information architecture
- Proven experience using and analysing data in the design process (today we’re using PostHog)
- An analytical mindset and the ability to rely on both qualitative and quantitative data to make informed decisions
- Previous experience designing for AI-driven applications
- Strong communication, presentation, and interpersonal skills
- The ability to work in both collaborative and highly autonomous environments
What the job involves
- We have set an ambitious roadmap driven by a multi-product strategy and we’re now looking for an experienced Senior Product Designer to help us take our product to the next level. Our AI-driven platform offers powerful functionality that drives excellent results, but it needs to be simple, easy to use and accessible. We’re also rolling out additional products alongside new ways to embed AI as part of the wider experience
- From discovery to delivery to iteration, we’re looking for someone who can embrace innovative technologies and deliver design at pace. It’s an opportunity to reimagine our user experience as we evolve our product for the AI era
- Champion a user-centric approach to design, conducting user research, usability testing, and gathering feedback to inform product decisions and enhance the user experience
- Confidently run interviews with clients to identify pain points, for usability testing or to gather feedback on specific features
- Run and facilitate design workshops for collaborative ideation
- Work closely with the product team to translate product requirements and user needs into innovative design concepts and solutions
- Prototype at various levels of fidelity, including rapid AI prototyping
- Define and design intuitive user interactions
- Evolve and maintain the information architecture of the platform
- Work closely with Engineers, and other stakeholders, to ensure high-quality implementation
- Make sure the product is usable by people with varying abilities
- Evolve, consolidate, and maintain our design system
- Present your solutions and communicate design rationale to internal teams, our customers, and stakeholders at all levels
Application process
- Application
- 30-minute call
- 1st Stage: Meet with the hiring manager
- 2nd Stage: Task interview with the wider team
- After you apply, expect to hear back from us within 3 working days, regardless of the outcome. If there’s an unexpected delay, it could take a few days longer but we definitely won’t leave you hanging
- If we progress your application, you’ll be invited to arrange a 30-minute call with one of our team members
- After the initial conversation if it’s a good match both ways, you’ll be invited to meet with the hiring manager, typically over a virtual call but we also love face to face interviews where possible
- Following a successful first stage interview, you’ll be invited to the 2nd stage which will involve a task interview with the wider team
Salary benchmarks
Our take
It can often appear that the more companies spend on digital marketing, the less engagement and ROI they get back. Meanwhile, consumer trust in advertising is plummeting, and third-party cookies are rapidly disappearing. Mention Me offers a marketing platform to make it easy and effective for companies to conduct referral marketing.
Referrals are one of the best ways to grow a business and can be a valuable marketing channel. Mention Me helps businesses make the most of this channel, supporting referral programs in 16 languages, as well as enabling them to A/B test, iterate and measure campaigns. The company serves hundreds of customers including FarFetch, Ovo Energy, Ted Baker and ZipCar.
With good funding at its back, and a market expected to significantly grow in upcoming years, Mention Me is on good footing so far. It has recently bolstered its offering with a tool for businesses to audit their discoverability within popular AI systems, as well as a way for clients to measure how often their products are organically referred in private chats.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jan 2022
$25m
SERIES B
Jul 2018
$7m
SERIES A
Total funding: $32m
Company benefits
- Share options
- Annual learning & development budget
- Coaching & mentoring
- Equipment for your home-working setup
- A MacBook
- Flexibility in how you work
- Private medical insurance with Vitality
- Mental health support through our partners Vitality and YuLife
- Turn steps into vouchers for ASOS, Amazon, M&S and more through our partner YuLife
- Immediate online access to a GP
- Discounts at FiiT, Fitbit, Hussle, Garmin devices and Classpass
- Cycle to Work Scheme offering tax savings on a bike and accessories
- Enhanced sick pay
- 25 days plus public holidays and an extra day for every year as a Mentioneer (up to 5)
- 2 annual celebration days (for a religious holiday, wedding, birthday or any other occasion special to you)
- 2 paid volunteering days
- Life insurance (including 4x base salary pay-out)
- Up to 10 days of compassionate leave
- 3% pension contribution
- Enhanced parental leave
- Vibrant and welcoming offices in Vauxhall, London and Boston, USA
- Quarterly company socials and monthly pub drinks
- Harry Potter-style house competitions (previous ones include Bake Off and music videos)
- Mention Me clubs, ranging from running to poker and board games
- A well-stocked drinks fridge and snack cupboard
- Weekly massages
Company HQ
Vauxhall, London, UK
Leadership
Tim Boughton
(Co-founder)Former CTP then CEO of the company. Previously CTO at HomeAway.com.
Andy Cockburn
(Non-Executive Director & Co-founder)Head of Growth for Smartphone Free Childhood. Founded the company as CEO in 2013.
Wojtek Kokoszka
(CEO)Was CEO at OpenCorporates, and co-founded and was COO at ZappiStore.
Share this job
View 3 more jobs at Mention Me