Senior Full Stack Software Engineer, Surfly

Salary not provided

TypeScript

Python

Django

Redis

Postgres

Vue.js

Junior, Mid and Senior level

Amsterdam

More information about location

4+ days a week in office

Co-browsing middleware provider

Open for applications

Co-browsing middleware provider

21-100 employees

B2BEnterpriseInternal toolsCustomer serviceSaaS

Open for applications

Salary not provided

TypeScript

Python

Django

Redis

Postgres

Vue.js

Junior, Mid and Senior level

Amsterdam

More information about location

4+ days a week in office

21-100 employees

B2BEnterpriseInternal toolsCustomer serviceSaaS

Company mission

Build next generation web tools that bring back the human touch in online experiences

Job

Company

Role

Who you are

Ownership and decision-making: We seek individuals who can take ownership of their work and make architectural decisions confidently
Independent work: The role requires the ability to work independently and take initiative
Git proficiency: Familiarity with Git is expected as part of our collaborative workflow
Frontend: We use Vue.js (with TypeScript) as the primary frontend framework to create intuitive user interfaces
Backend: Experience in Python (Django, drf) and Go is essential for robust backend development
Real-time Communication: Experience with websockets is required to enable seamless communication among session participants
Video Chat: Utilizing WebRTC technology, we provide high-quality video chat functionality within the virtual browser
Additional Technologies: Familiarity with PostgreSQL, Redis, LXD, Podman, HAProxy and Varnish is highly valued

What the job involves

We're seeking a talented Full Stack Software Engineer to join our team and help us revolutionize the web browsing experience with our innovative virtual browser product
Impactful contributions: Your work will have a significant impact on the success of the product, offering an opportunity to make a real difference
Full feature development: Our team follows a feature development approach, where developers handle end-to-end implementation, covering frontend, backend and testing
Testing: We have a strong focus on testing, with 10 different test suites, over 10,000 tests, and 1,500 tests using real browsers

Our take

Customer service is one of the most frustrating costs borne by insurers and banks selling complex products. Surfly helps agents deal with requests through their co-browsing software allowing them to take over a customer’s web-session.

Unlike other co-browsing and video call customer service products, Surfly allows you to co-browse the full web without needing to change or modify any code on any website or force you to a virtual browser.

The company is seeking to move beyond its strong base of insurance clients and demonstrate its technology in additional verticals that require a lot of configuration or customisation like car dealerships.

The companies biggest challenge is competing in a saturated market of sticky customer service software. Companies may be reticent to retrain agents used to their workflows on another platform.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

Glassdoor (4.9)

Company

Funding (last 2 of 3 rounds)

Nov 2019

$2.3m

EARLY VC

Dec 2016

$1.1m

EARLY VC

Total funding: $3.9m

Company benefits

MacBook and Jabra headset
Standing desk and ergonomic chair
Work with other smart, ambitious, curious, and dependable colleagues
Employee stock options: we are all owners and shareholders of our company - Surfly's success is in our hands!
25 holidays per year
Company-wide gathering and team outings
Monthly wellness allowance
Professional development opportunities
Foosball table at the office
Beautiful office in city center with canal views
Relocation assistance

Company HQ

Burgwallen Nieuwe Zijde, Amsterdam, Netherlands

Articles

Surfly Honored by Frost & Sullivan for Enabling Brands to Connect Efficiently with Customers

Surfly Raises €2M from Alma Mundi Insurtech Fund

Leadership

Nicholas Piël

(CEO)

Earned an Msc in Artificial Intelligence from the University of Amsterdam. During their studies Nicholas worked part time as tech support which sparked the idea for Surfly.

Salary benchmarks

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