More information about location
4+ days a week in office
Co-browsing middleware provider
Open for applications
Co-browsing middleware provider
21-100 employees
Open for applications
More information about location
4+ days a week in office
21-100 employees
To build next generation web tools that bring back the human touch in online experiences
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To build next generation web tools that bring back the human touch in online experiences
Customer service is one of the most frustrating costs borne by insurers and banks selling complex products. Surfly helps agents deal with requests through their co-browsing software allowing them to take over a customer’s web-session.
Unlike other co-browsing and video call customer service products, Surfly allows you to co-browse the full web without needing to change or modify any code on any website or force you to a virtual browser.
The companies biggest challenge is competing in a saturated market of sticky customer service software. Companies may be reticent to retrain agents used to their workflows on another platform, but with good funding at its back Surfly certainly has a swinging chance.
Kirsty
Company Specialist at Welcome to the Jungle
Nov 2019
$2.3m
EARLY VC
Dec 2016
$1.1m
EARLY VC
This company has top investors
Nicholas Piël
(Founder & CEO)Earned an Msc in Artificial Intelligence from the University of Amsterdam. During their studies Nicholas worked part time as tech support which sparked the idea for Surfly.
Software Engineering