Senior HR Operations Specialist, TheFork

• Minimum 4 solid years of experience in HR Operations for France
• Rigorous, autonomous, curious, project management & detail oriented
• Open minded, responsible & eager to learn
• Actively seeks ways to optimize internal processes and elevate team practices
• Strong expertise in French labor regulations, local legal frameworks, and corporate HR policy compliance
• Tech savvy: use of HRIS Workday, Gdrive, Notion
• Fluent in French, advanced level of English

Desirable

• As a Senior HR Operations Specialist France and Belgium, you will report directly to the Senior HR Manager France and Belgium based in Paris and will be part of the Global HR operations team (Europe).
• You will support the HR team by taking care of our employees, from the moment they sign the offer letter, to the moment they leave the company.
• In this role, you will ensure smooth HR operations, compliance with local labour laws, and efficient support for employees and managers across various HR functions. You will also manage large volumes of HR data, ensuring accuracy, confidentiality, and effective reporting
• Serve as the first point of contact for employees on pay, leave, benefits, and policies, resolving their queries through our ticketing tool, ServiceNow
• Communicate with employees via emails and Slack to address various concerns
• Manage employee files and handle administrative tasks such as contracts, addendums, and processes for foreign employees
• Oversee the management of employee absences and coordinate with the occupational doctor and health insurance providers
• Participate in the onboarding and offboarding processes to ensure smooth transitions
• Manage lunch vouchers and CESU checks
• Enter and maintain employment data in our HRIS, Workday, keeping all tools and data up to date
• Prepare HR reports to provide insights and updates to the management team
• Support the establishment and ongoing administration of the CSE as required
• Prepare all French and Belgium payroll inputs and submit them to the external provider on schedule
• Review and validate payroll outputs before they go final
• Guarantee full adherence to the relevant convention collective, overseeing compensation, leave, and working time to ensure local legal compliance
• Dedicate some time to supporting other markets, including projects with foreign colleagues