Solutions Engineer, Pax8
$54-67k
Marketplace for cloud-based business solutions
Be an early applicant
Marketplace for cloud-based business solutions
1001+ employees
Be an early applicant
$54-67k
1001+ employees
Company mission
To be the world’s favourite marketplace for technology professionals to buy cloud products.
Role
Who you are
- Compassionate Candour—We aim to assist others with candid, actionable feedback
- Seek to Understand—Be open, curious and committed to learning
- We Before Me—Actively collaborate and seek out diverse perspectives to ensure a win for Team Pax8
- Do What You Say—Take ownership and honor your commitments; prioritize and deliver
- Light Up Learning—Be brave and try new ideas; be vulnerable and share your failures so everyone can learn from our mistakes
- Driven by Passion—Connects personal passion to Pax8 mission, resilient in face of adversity and uncertainty in pursuit of mission
- At least two (2) to three (3) years of relevant work experience
- Ability to clearly communicate technical information and concepts in layman’s terms
- Ability to autonomously manage ambiguous situations
- Strong interest in learning new and challenging platforms
- Technical skills combined with significant social prowess
- Genuine passion for customer service and an ability to troubleshoot deployments in an unknown ecosystem
- Ability to identity and learn new technology and skills without explicit guidance
- Ability to own difficult situations and follow through to completion
- B.A./B.S. in related field or equivalent work experience
- MTA Cloud Fundamentals, Microsoft MS100, MS101, CompTIA A+, Security+, Network+ certifications preferred
What the job involves
- The Solutions Engineer is a vital part of the partner journey
- They focus on pre-sales product demonstrations and post-sales onboarding/implementation with partners
- By ensuring partners are fully knowledgeable and comfortable with products, the Engineer helps reduce overall partner churn
- They speak with partners regularly for an estimated five (5) hours a day via phone calls
- Although it may be higher, the Engineer has complete technical knowledge on two (2) to four (4) products
- They are the technical expert in supporting partner needs through an unpredictable configuration process
- Conduct product demonstrations that articulate the technical and organizational value of a solution
- Drive initial configuration and architecture guidance for unique customer environments
- Assist partners with proof-of-concept deployments and respond to Requests for Information (RFI) and Requests for Response (RFR)
- Work closely with Sales to advance a sales cycle, handle objections, and function as a subject matter expert for a particular product-set
- Present in-person and remote training sessions for Sales teams and our partner community
- Act as the eyes and ears for vendor products by collecting feedback from partners on new features and suggestions for improvement
- Complete relevant Learning Management System (LMS) courses
Application process
- Expected close date: 5/16/25
Our take
Cloud computing facilitates access to software products without having the computer power required to use them, presenting great opportunities for enterprises to benefit from cutting-edge software. However, managing subscriptions to cloud products can be a convoluted process unique to each software product, presenting the need for a unified accessibility solution.
Pax8 provides an online marketplace for cloud-based software, allowing businesses to order, bill, manage, and provision cloud products within a single place. The marketplace contains a curated catalogue of cloud providers, a license management dashboard, demo infrastructure and tools for billing and invoicing, ultimately ensuring that users do not need to navigate outside the platform to manage their cloud software inventory.
Whilst many of the services provided by Pax8 are already included in cloud software applications, the company has made the smart move of partnering with software providers such as Bam Boom Cloud to unify all management tools into a single platform. By ensuring companies can browse, purchase, and manage cloud solutions within the marketplace, the company aims to increase accessibility and minimise complexities associated with cloud computing.
Steph
Company Specialist at Welcome to the Jungle
Insights
33% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2022
$185m
LATE VC
Jan 2021
$96m
LATE VC
Total funding: $336m
Company benefits
- Non-Commissioned Bonus Plans or Variable Commission
- 401(k) plan with employer match
- Medical, Dental & Vision Insurance
- Employee Assistance Program
- Employer Paid Short & Long Term Disability, Life and AD&D Insurance
- Flexible, Open Vacation
- Paid Sick Time Off
- Extended Leave for Life events
- RTD Eco Pass (For local Colorado Employees)
- Career Development Programs
- Stock Option Eligibility
- Employee-led Resource Groups
Company HQ
Bristol, UK
Leadership
John Street
(CEO)Experience as CEO, Chairman and Founder of MX Logic from 2002 to 2009. CEO and Chairman of MSBiotec from 2009 to 2018.
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