Manager of Sales Development, Restaurant365
$80-120k
Plus commission and equity options
Cloud-based all-inclusive back office solution for restaurants
Open for applications
Cloud-based all-inclusive back office solution for restaurants
1001+ employees
Open for applications
$80-120k
Plus commission and equity options
1001+ employees
Company mission
To alleviate the significant burdens placed on restaurant operators.
Role
Who you are
- 1-2 years of experience in team leadership or direct management preferred
- A consistent record of achieving performance goals, combined with experience helping team members reach their own objectives
- Strong understanding of standard SDR/BDR platforms, tools, and methodologies, with the ability to train team members and serve as a key resource
- Excellent communication skills (written and verbal), with the ability to engage effectively with individuals and the team
- Ability to teach, coach, and foster the professional development of team members
- Strong organizational and time-management skills, with the proven ability to work autonomously and manage priorities
- Proficiency in analyzing performance data to identify key trends, forecast potential outcomes, and guide strategic planning
- Experience guiding teams through organizational change, including the adoption of new processes or technologies. Proven ability to collaborate effectively with cross-functional teams to achieve shared goals
What the job involves
- In this leadership role overseeing Inbound BDRs and Outbound MDRs, you will drive team success through dedicated coaching and a commitment to on-going professional development
- You will be responsible for assessing skill levels, creating development plans, and providing regular coaching via one-on-ones, team sessions, and targeted training initiatives to ensure continuous improvement and the achievement of individual and team goals
- This role is hybrid - in-person at our office in Austin, TX several days/week
- Performance Management & Coaching: Provide daily guidance and conduct structured weekly one-on-one sessions with each team member to review performance against key metrics, develop strategic approaches for lead qualification and conversion, and address any operational challenges
- Meet & Exceed Goals: Ensure team attainment to established quotas for qualified opportunities set and pipeline generated, while upholding organizational core values in all prospect interactions
- Continuous Training: Facilitate regular team training focused on inbound lead engagement best practices, qualification methodologies, platform/tool proficiency, and product knowledge
- Process Optimization & Lead Management: Define, monitor, and refine inbound lead routing rules and qualification criteria. Collaborate closely with Marketing and Sales Operations to optimize CRM workflows for efficient lead handling and prioritization by the Inbound team
- KPI Tracking & Reporting: Establish, track, and analyze key performance indicators (KPIs) specific to your team (e.g., lead response time, contact rates, qualification rates, SQL conversion)
- Leadership & Team Environment: Foster a positive, high-performance team culture. Act as a visible and accessible leader, providing consistent support and motivation to the Organization
- Cross-Functional Collaboration: Maintain regular, proactive collaboration with all stakeholders team to ensure alignment on lead generation quality, provide feedback on campaign effectiveness, and optimize the marketing-to-sales handoff process
- Strategic Input: Participate in the strategic planning process, providing input on Inbound processes, team design, and technology requirements to support team success
- Additional duties as assigned
Our take
Restaurant management can be rather outdated, often relying on spreadsheets and physical receipts. Restaurant365 develops all-in-one management software solutions for the restaurant industry, encompassing accounting, analytics, staff, and inventory management within its toolkit.
Restaurant365’s customer base isn’t just restaurants though, it’s software attracts accounting firms that work with restaurants as well as small eateries and large franchises. It’s expansive customer base is reflected in the amount of funding that it has received since its founding in 2011, now making it a verified Unicorn.
Restaurant365’s most recent round of funding came in 2023, and its $135 million will be invested into further enhancing its product. The company's success is unprecedented, as most would bet that restaurant industries post-pandemic would struggle to get back on their feet. Restaurant365 defied expectations though, and actually turned out to be the company that COVID-hit restaurants turned to keep their heads above the water. This goes some way to explain the success of Restaurant365, which is a proven aid for the ailing dining industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
118% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2024
$175m
GROWTH EQUITY VC
May 2023
$135m
LATE VC
Total funding: $437.5m
Company benefits
- Ability to work remote or hybrid
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
Company HQ
East Irvine, Irvine, CA
Leadership
Tony Smith
(CEO)Previously on the Board of Directors at Dynamic Methods. Before that, they were a Director of Services there.
Morgan Harris
(Chief Customer Advocate)Previously Partner and Co-Founder at Dynamic Methods, Account Executive/Senior Consultant at Foreshock and Auditor at PriceWaterhouseCoopers.
John Moody
(Chief Strategist & Boardmember)Previously CRM Managing Partner and Board Member at Dynamic Methods.
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