Global Operations Specialist, Swimlane

• Bachelor’s degree in related field, year-for-year of relevant experience may be substituted for the degree
• 3+ years of experience providing operational support in a startup or corporate environment
• Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with partners and internal teams
• Excellent organizational and time management abilities with meticulous attention to detail
• Proficiency in calendar management and scheduling across multiple time zones
• Collaborative mindset with a demonstrated ability to work cross-functionally
• Prior experience in administrative, operational, or coordination roles
• Proficiency with productivity and communication tools

Desirable

• We are seeking a highly organized and communicative Global Partner Operations Specialist to join our dynamic Business Development team
• In this role, you will provide essential logistical and administrative support for our global technology partners, channel partners, and MSSPs
• You will be the primary point of contact for day-to-day communications with these strategic partners, ensuring seamless coordination and alignment across all interactions
• Manage and maintain day-to-day communication with strategic partners across global regions, fostering strong relationships and serving as a key liaison
• Coordinate and schedule meetings between partners and internal teams, managing calendars with exceptional attention to detail
• Collaborate closely with internal departments to ensure the right stakeholders are involved in partner communications and initiatives
• Provide administrative support including tracking action items, managing partner-related documentation, and facilitating follow-ups
• Monitor partner activities and provide timely updates to the Business Development team
• Assist in organizing partner events, meetings, and conferences as needed
• Contribute to continuous process improvement initiatives within the global partnership operations